Export Compliance Analyst

Description

• Work with a sense of urgency to resolve Export Compliance blocks against open customer quotes, orders and access cases
• Successful employees in this role effectively work in a time-sensitive manner with multiple software systems open at the same time. An individual may work through a backlog of Export Compliance Alerts in our Oracle Watchlist Screening system; referencing customer data in our CRM system and independently research the company or individual over the Internet or with provided research tools. Common tools used are Google, Dow Jones, US Bureau of Industry and Security or US Department of State articles or other government-issued watch lists or other supplemental Trade Compliance data search tools
• Work to update policies, procedures, work instructions and internal documentation
• Work independently within the Export Compliance Screening team (“ECS team”) to address and resolve export compliance alerts via a thorough review of customer information against Autodesk’s Export Compliance screening system (Oracle OWS)
• This individual spends the entire day online and researching customers (both companies and individuals) and is tasked with insuring that Autodesk complies with all current regulations regarding who Autodesk may sell our high-technology products. When appropriate, this individual must have the ability and confidence to say “no” to a sale which may violate US, EU, UK or similar Export law and document their reasoning
• Analysts may also respond to work actions assigned through a Salesforce.com queue and respond to inquiries about an order’s export compliance status to internal Autodesk Client Services staff
• Export Compliance Screening Analysts will work to either clear export compliance order blocks or to confirm that the denial of sale is appropriate based on their research and the Export Compliance status of the customer in question. The E.C.S. Analyst will document their findings in Autodesk’s systems and update the Customer’s systemic Export Control status as appropriate in Autodesk systems (Salesforce / OWS / other)
• Participate in “pre-screening” activities to guide Autodesk Sales efforts on what customers may or may not be pursued for opportunities
• Investigate and resolve system sync or other such errors which may occur between Autodesk transaction systems
• Analyze data and develop data-driven suggestions for our internal process improvement efforts
• Research pending customer orders (time sensitive) which have been automatically placed on Export Control Block and are pending a decision on whether Autodesk may complete a sale
• Assist the Export Compliance Screening team and Global Trade Compliance in conducting research and further investigation into current and potential Customer Accounts. This will involve investigating the company and industry scope and documenting their proposed usage of Autodesk products and services.
• Follow-up on collecting legal Letter of Assurance or End Use Statement legal documents from prospective customer companies

Requirements

• The person should feel comfortable using the Internet, various search engines, supplemental data research services and be willing and able to learn new computer software and digital tools
• Must be a strong communicator with great attention to detail, be organized, and able to exercise sound judgment within the guidelines provided.
• Additional consideration will be given to individuals with high demand language skills such as Ukrainian, Simplified Chinese, Korean or Japanese
• (Applicants must reside a commutable distance to an Autodesk office)
• Solid computer skills
• Team player, able to work well with others both domestically and internationally
• Detail oriented, able to quickly recognize data matches, patterns and infer potential issues with less-than-perfect information

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance