Description
technical support
hypercare
uat testing
partner liaison
status reporting
optimisation
This role will focus on operational support for OneStream during the implementation and optimisation in the first year of operations through to the end of Quarter 1 in 2027 and will at that time be reviewed for extension and / or transition into ongoing operational support and optimisation on as part of the support solution.
Hypercare and operational support to both GPUK Finance Centre and GPA (US) Finance Team. Design and delivery of optimisations post go-live (working alongside and liaising with Inlumi our implementation partner)) Testing support during cycles of UAT and to pre-test solutions prior to UAT Support for all preparatory work for the go-lives for Actuals Consolidation, Planning & Budgeting and Cash Flow.
The role of the OneStream Technical Manager will be to support the Finance Project Manager, Finance Centre Team and GPA Finance Team on all aspects of delivery and support activity to transition from Cognos Controller to OneStream for actuals reporting, group consolidation, budgeting, forecasting and cash flow.
- Support business stakeholder queries during UAT and to co-locate with business users during UAT to provide live support
- To liaise with Inlumi on project delivery, location, hypercare requirements and support to business users.
- Support the completion of a workstream status report weekly for submission to the FUSION PMO, support engagement with the FUSION PM to discuss workstream status and attend the Programme Board.
- Provide input and support the development and creation of administration processes for the ongoing support and change management for the OneStream solution.
- Operational technical support to business users post go-live during hypercare and to work with the GPUK Finance Centre Team and GPA teams on required optimisation as part of the overall support solution working alongside and with the Grosvenor Application Support team.
- Undertake functional testing of solution components delivered by the implementation partner prior to UAT conducted by the business.
- Attend OneStream status meetings providing input and advice to support the Finance Project Manager in their discussions with business stakeholders and implementation partner.
Requirements
onestream
cube view
mdm
finance integration
stakeholder management
problem solving
Strong people engagement and management skills are essential, along with effective presentation skills, empathy, and a genuine desire to help colleagues thrive in their roles.
OneStream knowledge and experience into the FUSION project team during implementation.
Technical Skills
- Experience in delivering system enhancements, user training, and driving continuous improvement initiatives.
- Skilled at bridging finance and technical teams effectively.
- Proven experience in end-to-end OneStream implementation, including integrations, data modelling, master data management, and advanced Cube View/Dashboard reporting.
- Demonstrated adaptability and capability to “fill gaps” in projects and assume varied roles as needed.
- Exceptional communication and stakeholder influencing abilities.
- Strong understanding of Finance, Data, and Systems integration (preferred but not essential).
- Must demonstrate a proactive approach to learning and show willingness to take on challenging tasks with confidence and adaptability.
- Ability to scope, design, and deliver OneStream projects, ensuring effective stakeholder engagement and partner coordination.
- Skilled in building and maintaining Cube Views and related structures.
- Ability to work to agreed milestones and deadlines.
- Familiarity with Real Estate business operations preferred
- Solid accounting knowledge (preferred).
- Expertise in OneStream upgrade processes and lifecycle management.
- Analytical mindset with investigative and problem-solving capabilities.
- Proficiency in MDM analysis and ensuring system usability post-implementation.
- Strong attention to detail while maintaining focus on broader strategic objectives.
Benefits
You would be joining an experienced team of professionals from both within and external to Grosvenor who all bring extensive experience of delivery for this type of transformation programme.
This position offers a unique opportunity to lead and influence key business initiatives, enabling you to further develop your leadership, communication, and stakeholder management skills as you drive successful outcomes and support others in achieving their objectives.
It is anticipated that the project will conclude post hypercare following the completion of the budgeting cycle in October / November 2026 for the FY 2027.
We have an exciting opportunity to be part of the transformational Fusion programme, where you can play a key part in making it a success and changing the way we work for the future. Through the programme you will have the chance to learn and develop and make a real difference.
Training + Development
Information not given or found
