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HVAC Service Delivery Manager
Cv Services Group
Manage delivery of HVAC services, ensuring contracts met on time, safely, within budget.
3d ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Hendra, Queensland, Australia
Field
Company Size
822 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Plumbing
Building
Electrical
Pumping
Fire
HVAC
Signage Solutions
Digital Signage
Role
What you would be doing
safety audits
resource allocation
project delivery
contract compliance
service operations
site visits
- Maintain strong communication and report to the Service Line Manager.
- Collaborate with the HSEQ team and perform regular safety audits on customer sites.
- Keep accurate client records on reporting portals.
- Communicate daily with the HVAC team and conduct monthly toolbox talks.
- Interpret contracts, systems, and spreadsheets from the sales team to understand rostering and allocate resources based on the pipeline.
- Liaise with a team of qualified tradespersons and administrative staff to support growth and mentoring.
- Identify opportunities to expand client relationships and grow service offerings
- Quote, manage, and deliver small works projects
- Ensure that contracted services are delivered in strict compliance with contract obligations, safely, on time, and within budget, meeting customer expectations.
- Oversee day-to-day service operations, from reactive breakdowns to scheduled maintenance
- Maintain, build, and strengthen client relationships to achieve long-term partnerships.
- Assist with the recruitment of technical personnel.
- Conduct site visits and manage projects as required.
What you bring
cert iii
commercial hvac
microsoft 365
project management
asset management
time management
- Strong attention to detail and accuracy.
- Confidence with quoting and a commercially minded approach
- A Cert III in Air Conditioning & Refrigeration (or equivalent trade qualification)
- Excellent written and verbal communication skills with a strong client focus.
- Proficiency with project management systems, construction scheduling, Microsoft 365, and other relevant software.
- Effective time management skills and ability to manage competing deadlines.
- Proven experience in high-volume service operations, with a focus on asset and data management
- Experience leading, mentoring, and supporting field technicians and office staff.
- 5+ years of commercial HVAC experience with a solid technical background
- Financial wellbeing program
- A great company culture with exceptional people that support your success.
- Additional leave through our purchased leave program
- Permanent Role with Career Progression & Training Opportunities with AIM
- Competitive salary package
- CV Life Employee Rewards Program – Retail discounts and work perks
- Salary sacrificing and novated leasing
- Discounted Corporate Private Health Insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- police clearance required
Company
Overview
35+ Years
Experience & Expertise
The company has been in business for over 35 years, demonstrating extensive experience across electrical, construction, signage, and asset services.
AU $158M
Annual Revenue
The company generates an estimated annual revenue of around AU $158 million from its mid-market construction and infrastructure services.
- It evolved into a diversified provider, blending electrical and infrastructure projects with media, signage, and HVAC offerings.
- Their portfolio spans airport upgrades, rail and road electrical infrastructure, commercial fit-outs, and tailored preventative/reactive maintenance.
- Sector specialisms include electrical infrastructure, energy services, facilities management, intelligent transport systems, and signage solutions.
- They’re accredited to ISO standards, licensed for electrical and signage work across states, and hold accreditation on key utility panels.
- Clients range from government and defence bodies to major builders and airports, reflecting their capacity for large, complex projects.
- Unique in combining media signage with technical construction trades, they offer end-to-end physical plus digital infrastructure solutions.
- Headquartered in Queensland with 800+ staff nationwide, they maintain a robust regional presence backed by local licensing and certifications.
- safety - everyone goes home safe
- integrity - do the right thing, the right way
- teamwork - working together, supporting each other
- accountability - take ownership
- wellbeing - balance - work, home, self
- focus on growth and development through tailored training and career progression opportunities
220 kW Solar
Total Capacity
Installation of two 110 kW solar inverters, generating approximately 880 kWh per day.
28% Waste Diverted
Recycling Achievement
A well-established waste recycling program successfully diverts 28% of waste by weight or volume through comprehensive recycling efforts.
2,500 m² Green Space
Sustainable Office Environment
A significant portion of the Hendra head office is dedicated to green spaces, fostering a healthier and more sustainable work environment.
350+ IVMS Vehicles
Fuel Efficiency Monitoring
Over 350 vehicles equipped with IVMS to optimize fuel consumption and reduce the carbon footprint.
- ISO 14001:2015 certified environmental programs across all operations
- EcoStruxure power‑consumption monitoring software to optimise usage
- Automatic air‑conditioning shutdown at head office to prevent unnecessary usage
- Commitment to help clients achieve 24/7 carbon‑free operation via partnership with Buildings Alive
- Encourages regular blood and plasma donations through the Registered Lifeblood team.
- Provides annual General Awareness Training and trained Connectors/Assist members as part of their Support for Mates in Construction.
- Has Respect@Work policies and procedures in place to prevent and stop bullying and harassment.
- Offers an Employee Assistance Program with free, confidential counseling.
- Runs a dedicated apprentice program that supports career pathways from pre-vocational preparation through to full trades.
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