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PC Support Technician
Babcock Power Apac Pvt. Ltd.
Provide end-user IT support, including installation, configuration, and maintenance of computer systems and mobile devices, for a power generation company.
14d ago
Junior (1-3 years), Intermediate (4-7 years)
Full Time
Louisville, KY
Office Full-Time
Company Size
49 Employees
Service Specialisms
OEM Supply
Engineering
Technical Support
Construction
Maintenance & Inspection
Sector Specialisms
Industrial
Energy
Utilities
Water
Wind
Solar
Coal
Gas
Role
What you would be doing
maintain inventory
service delivery
powershell automation
compliance assurance
mobile device management
automation development
- Maintain accurate inventory of IT equipment and software assets.
- Occasional after-hours or weekend work to meet deadlines or support critical systems.
- Respond to and resolve IT service requests and incidents with urgency and professionalism.
- Document procedures, configurations, and troubleshooting guides.
- Participate in IT-related projects and initiatives, contributing technical expertise.
- Provide end-to-end support for computers and mobile devices, including installation, configuration, and maintenance.
- May require lifting of equipment up to 50 lbs.
- Ensure systems adhere to company security policies and compliance standards.
- Apply structured problem-solving techniques to identify and address root causes.
- Utilize service desk software (e.g., Freshservice) to track and manage support tickets.
- Deploy and manage computer equipment (Windows), mobile devices (iOS), and software applications.
- Develop scripts and automation using PowerShell to streamline repetitive tasks.
- Collaborate with team members to resolve and escalate technical challenges.
What you bring
certifications
degree
customer focus
itil
network troubleshooting
windows
- Familiarity with basic network troubleshooting.
- Experience with IT asset management and ticketing systems.
- Resilient and adaptable, able to respond effectively to unexpected challenges.
- Bachelor’s Degree in Computer Science or related technical field.
- Service-oriented mindset with a commitment to customer satisfaction.
- Certifications such as CompTIA A+, CCNA, or Microsoft Certified: Modern Desktop Administrator Associate.
- Strong troubleshooting and analytical skills. Excellent written and oral communication skills in English.
- Proficiency in Microsoft Windows operating systems and Office 365.
- Experience supporting global IT environments and remote locations. Familiarity with ITIL practices and service management tools.
- Collaborative team player with excellent interpersonal skills.
- Experience supporting engineering software tools.
- Ability to manage workload in a fast-paced IT service environment.
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- candidate must undergo background checks as part of the hiring process.
Company
Overview
₹1-100 cr
Financial Estimate
The company's operating revenue was estimated within this range by FY 2022.
2017
Founded Year
The company was established in Chennai in this year.
10
Specialised Units
The company is part of a network comprising this many specialised business units.
- Delivers OEM supply, engineering, technical support, construction, and maintenance to power generation clients.
- Serves sectors including fossil fuel and renewable projects such as solar, biomass, and waste-to-energy.
- Typically executes plant upgrades, outage services, subsystem replacements, and performance optimisation projects.
- Stands out by integrating decades of steam-generation expertise into one point of service for industrial clients.
42% GHG reduction
Greenhouse Gas Emissions Target
Planned reduction in greenhouse gas emissions by 2030, measured against a 2021 baseline.
15% energy efficiency
Energy Efficiency Target
Improvement in energy efficiency of operations by 2024, compared to a 2024 baseline.
10% biodiversity enhancement
Biodiversity Improvement Target
Enhancement of biodiversity on owned sites by 2030, compared to a 2024 baseline.
75% emissions coverage
Pathfinder Carbon Reduction Plans
Portion of Scope 1 & 2 emissions covered by 10 Pathfinder Carbon Reduction Plans, part of the Group's decarbonisation strategy.
- SBTi‑validated science‑based near and long‑term emissions reduction targets aligned with reaching net‑zero no later than 2050
- Net zero across own operations by 2040 and full value chain by 2050
- Plan Zero 40 decarbonisation strategy including development of 10 Pathfinder Carbon Reduction Plans covering ~75% of estate Scope 1 & 2 emissions
- Committed to Task Force on Climate‑related Financial Disclosures (TCFD) full disclosure and integrated climate‑risk governance
- Focus on resource management: energy, fuels, waste, water, natural resources with explicit energy campaigns and Energy Action Plans
- Waste‑to‑energy and biomass‑to‑energy technologies supporting circular economy and preventing landfill methane
- Advanced emissions‑control solutions reducing particulate, mercury, NOₓ, SO₂, acid gas and other greenhouse gases
- Deployment of carbon capture technologies (e.g., oxy‑combustion, BECCS) to enable net‑negative energy production
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