Designs and manufactures power and propulsion systems for aerospace, marine, defence and energy sectors.
Reporting to the Vice President, SCC, the Duty Manager will lead operational and technical teams responsible for Aircraft on Ground (AOG) service restoration for Rolls‑Royce’s global customer network. The position also drives the SCC transformation and improvement initiatives while managing customer expectations and satisfaction.
Each month the SCC monitors approximately 500,000 flying hours of aircraft data and helps customers complete over 150,000 flights—equating to about four flights per minute, every minute. This high‑volume environment requires swift, coordinated action from the team.
In the role, the Duty Manager will coordinate transformation goals, support on‑shift managers, and ensure aftermarket services remain operational. Responsibilities include managing people, processes, parts, tooling, technical support and logistics throughout each shift.
Ideal candidates will have proven programme management experience, a deep understanding of the aftermarket network, and expertise in resolving technical and operational issues. Strong people leadership, customer‑relationship skills, and familiarity with airline operations and regulatory environments are essential.
The position requires attendance in the Derby operations room, with flexibility to cover additional shifts, including nights, weekends, or holidays when needed. Rolls‑Royce promotes an inclusive, respectful workplace and offers a multi‑year transformation vision for future growth.