Depot Manager - Rainham

Description

• Ensure that group HR policies are communicated effectively to and adhered to by the workforce.
• Be fully briefed, monitor and investigate all incidents occurring whilst assets are deployed and report appropriately. It is the postholders responsibility to ensure incidents are addressed, resolution identified and deployed and customer demand is satisfied in conjunction with the relevant internal functions such as Compliance & HR.
• Proactively promote all other Group Services across all sectors wherever possible
• Ensure that the depot KPI's are met, to include depot, staff, SHEQ compliance. The postholder will be expected to monitor and identify training requirements and plan / implement training efficiently to reduce any disruption to operations and service delivery. To ensure that vehicles and equipment are kept in full & compliant working order, that waste transport / storage permits are adhered to and that non-conformance & health and safety reporting is timely and accurate.
• Manage and develop excellent internal and external colleague & customer relations throughout the region, develop new business and maximise all opportunities, expand customer base, maintain regular contact with existing clients in conjunction with the Sales, Commercial & Marketing teams to ensure maximum repeat business and further service provision.
• Ensure the A&A CRM is adequately populated and that new opportunities are communicated with other sales & operational staff as appropriate to best achieve business objectives.
• Continually review operational practices and planning. The postholder is expected to highlight, discuss, present and upon authorisation implement changes as required to improve the effectiveness and efficiency of operations to contribute to the Company's objectives and goals. This includes appropriate selection & use of subcontractors & outsourced materials suppliers if and as required, making use of approved suppliers wherever possible.
• Encourage positive staff morale, operating with 'hands on' support for all colleagues in the Group.
• Manage all financial matters of the depot and control and monitor all expenditure. The postholder must be capable of providing management with a comprehensive profit and cost overview at all times.
• Investigate and resolve client concerns and grievances & suggest / implement strategy to avoid reoccurrence of such issues.
• Follow up & progress all allocated enquiries & leads in a timely manner.
• Successfully manage the pipeline and forecasting which will include the analysis and careful planning of structure of staff to promote efficiencies with regards payroll expenditure.
• Effectively and efficiently manage the P&L and administrative function of the depot to ensure accurate & timely invoicing, reduction and maintenance of un-invoiced sales & work in progress figures and management of depot debt.
• Involvement in recruitment of depot staff.
• Ensure all works programmes are logistically planned, managed and executed to promote maximum efficiency with often short or no notice, whilst delivering excellent service to the Company's customers.

Requirements

• Understanding and knowledge of health and safety at work; promote compliant and best practice in line with relative legislation. Possessing IOSH or NEBOSH qualifications would be advantageous.
• CPC Road Haulage desirable
• Significant finance, sales & operations management experience with sales strategy implementation experience.
• Previous knowledge & experience in the waste industry or industrial services is essential.
• Excellent interpersonal skills and the ability to effectively communicate with colleagues, workforce and clients at all levels
• Fully computer literate with working knowledge of Word, Excel and Outlook; must be able to prepare and present Board level reports using such applications.
• Right to work in the UK.
• Full UK driving licence.
• Experience and knowledge of operating within ISO 9001:14001 Management Systems would be advantageous.
• Capable of adhering to any deadline; this includes an immediate response at any time.

Benefits

• Life assurance scheme (x4 salary)
• Enhanced maternity, paternity and adoption pay and leave
• Medicare Cash Plan (includes cash payments towards dental, medical, therapeutic treatments) with the option to add up to 4 dependants
• Competitive annual leave plus bank holidays
• Company pension
• Employee assistance programme (access to GP appointments and mental health support)
• Training and career progression opportunities

Training + Development

Interview process

Visa Sponsorship

Security clearance