Description
network administration
project tracking
data analysis
client billing
cost management
sop development
Responsible for administrative support of field service center operations. Helping develop standard operating procedures in support of service centers. In addition to training, creating, and updating new processes, this Senior Business Administrator will also be responsible for ERS National Accounts. Partnering with administrators in multiple locations to review specifics around best practices related to business operations and client interactions. Analyze work standards and communicating with leadership on improvements across the business.
- May include Intermediate-level Network Administrator responsibilities, such as user set-ups, back-up restorations, upgrades, and troubleshooting computer hardware/software problems.
- Review project status weekly.
- Review client and project data records to ensure completeness, accuracy, and timeliness.
- Confirm that customer order entry information is correct, assign project cost estimates and process Order Acknowledgement letters.
- Customer Focus – Is dedicated to meeting the expectations and requirements of internal and external customer; Gets first-hand customer information and uses it for improvements in products and services; Acts with customers in mind; Establishes and maintains effective relationships with customers and gains their trust and respect.
- Responsible for overseeing all aspects associated with the projects, such as: open project data base, issuing purchase orders, entering project related expenses into the system, and ensure project reports are completed in timely manner and send to client when the project is complete.
- Analyze financial and other business data to develop recommendations to management.
- Maintain contact with customers and outside vendors to assist in resolving local collection and payables issues.
- Responsible for specific day-to-day business, project management, and accounting activities of the regional Service Centers.
- Issue client billing for the service center/region.
- Coordinate specific contract requirement needs, as required.
- Identify and implement cost-saving initiatives.
- Organizing – Can marshal resources (people, funding, material, support) to get things done; can orchestrate multiple activities at once to accomplish a goal; uses resources effectively and efficiently; arranges information and files in a useful manner.
- Consult with operational management to identify and provide business data needed to meet operational objectives, improve business procedures, resolve problems, and improve reporting.
- Summarize cost data in preparation of client billing.
- Foster a Customer-First Mindset
Requirements
associate degree
oracle
microsoft office
payables
problem solving
authorized
Action Oriented– Enjoys hard work; is action oriented and full of energy for the things that he/she sees as challenging; not fearful of acting with a minimum of planning; seizes opportunities when they arise.
Work Authorization
No calls or agencies please. Vertiv will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas such as E, F-1, H-1, H-2, L, B, J, or TN or who need sponsorship for work authorization now or in the future, are not eligible for hire.
- Two-year associates degree in business, accounting, or equivalent experience required.
- Experience in accounting practices such as payables and receivables.
- Time Management – Uses his/her time effectively and efficiently; sets priorities; values time; separates the critical few from the trivial many and concentrates his/her efforts accordingly.
- Problem Solving – Uses rigorous logic and methods to solve difficult problems with effective solutions; probes all fruitful sources for answers; can see hidden problems; is excellent at honest analysis; looks beyond the obvious and doesn't stop at first answers.
- Highly proficient in Oracle and the Microsoft Office Suite.
- Minimum of three years of experience in service center administration, invoicing, and high value client interaction.
- Priority Setting - Spends his/her time and the time of others on what is important; quickly zeros in on the critical few and puts the trivial many aside; can quickly sense what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
- Effective and professional communication with clients and employees.
Benefits
The anticipated salary range for this role in the Colorado locality is between $66,200 to $82,800 per year (based on a 40-hour work week]—salary ranges for other geographic localities may vary. Certain roles are eligible for additional rewards, including merit increases, annual bonus, and stock. These awards are allocated based on individual performance and are role based. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role. The role is eligible to participate in a comprehensive and competitive benefits program, including medical, dental, vision, disability, PTO, holiday pay, and 401k. Additional details about total compensation and benefits will be provided during the hiring process. The estimated deadline to submit an application for this role is December 30, 2024, the company may need to extend the deadline based off the needs of the business and open role. If an extension is needed, the date will be updated accordingly.
Training + Development
Information not given or found
