Assistant Facility Manager

Description

• Relationship management requires establishing and maintaining strong working relationships with clients and contractors to ensure building services consistently meet or exceed the satisfaction expectations of all building occupants.
• Special project responsibilities include assisting with pilot programs, innovative initiatives, and special assignments while conducting daily property tours to maintain awareness of facility conditions and operational requirements.
• Financial management duties encompass collaborating with the Senior Facility Manager in developing and managing annual operating budgets while reviewing maintenance and repair proposals to ensure compliance with JLL and client procurement policies and budget parameters.
• Procurement activities involve working closely with Senior Facility Managers and Sourcing Managers to competitively bid and prepare comprehensive service contracts that guarantee high-quality, cost-effective services while serving as the primary liaison with vendor partner services.
• The position demands onsite presence to effectively oversee daily operations, coordinate vendor activities, monitor service quality, and provide immediate response to facility needs and occupant concerns throughout the property.
• Primary responsibilities include coordinating with site personnel and contractors to ensure exceptional customer service delivery while requesting proposals, scheduling maintenance activities, and conducting thorough inspections of all repair and maintenance work performed by onsite vendors and contractors.
• This onsite Facility Manager position involves comprehensive management and coordination of daily facility operations including HVAC systems, fire safety systems, landscaping services, pest control, building management systems, and other critical building infrastructure components.

Requirements

• Educational qualifications include an Associate or Technical degree, or an equivalent combination of education and experience is preferred to demonstrate foundational knowledge in facility management or related technical fields.
• Technical competencies must encompass computer proficiency in Microsoft Office applications including Excel, Word, PowerPoint, and Outlook, along with experience using Computerized Maintenance Management Systems, SharePoint, and other facility management software platforms.
• The ideal candidate will demonstrate the ability to balance technical expertise with strong relationship management skills, ensuring effective coordination between multiple stakeholders while maintaining high standards of facility operations and customer satisfaction.
• Customer service excellence is essential with the ability to maintain a strong client service orientation while providing information and responding to questions from managers, customers, and vendor representatives in professional settings.
• A minimum of three years of commercial property or facilities management experience is required along with working knowledge of critical facility systems including fire safety systems, building management systems, water treatment, plumbing, and electrical infrastructure.
• Leadership qualifications require strong interpersonal skills for effective collaboration with associates and vendors, combined with applicable financial and accounting knowledge specifically related to commercial property management operations and budgeting.
• Essential personal attributes include being a self-starter with self-directed capabilities, outstanding communication and presentation skills, and strong analytical abilities with the capacity to read, analyze, and interpret complex technical documents and specifications.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance