Pearl Director

Description

The Pearl Director provides overall leadership and management of the Memory Care neighborhood, integrating Phoenix Senior Living’s wellness philosophy across emotional, purpose, physical, social, intellectual, and spiritual dimensions. The role assists in recruiting, hiring, and training associates, manages staffing, scheduling, and timekeeping reviews. It also oversees associate recognition, performance management, and evaluations. Additionally, the director facilitates resident care in‑services, completes Personalized Service Plans, and leads a resident‑centered wellness and community outreach program.

Plans, organizes, and leads management of Memory Care neighborhoods in compliance with laws and Phoenix standards. Develops and monitors Personalized Service Plans, daily assignments, and ensures resident files are reviewed before move‑in, coordinating family meetings and health care needs with the Wellness Director. Maintains updated resident service information and collaborates with Program & Outreach and Food & Beverage Directors to provide personalized activities and special events that incorporate all wellness dimensions. Recognizes changes in resident condition and takes appropriate action.

Ensures compliance with state assisted‑living and federal regulations, including OSHA, and monitors quality of care. Creates and monitors community correction plans and communicates regulatory updates to staff. Acts as lead in emergencies such as elopement, fire, or disaster according to the community disaster plan. Participates in risk‑management programs.

• Lead and manage the Memory Care neighborhood adhering to Phoenix Senior Living standards.
• Recruit, hire, train, and schedule associate staff; conduct timekeeping reviews.
• Oversee associate recognition, performance evaluations, and staff development.
• Facilitate resident care in‑services and develop Personalized Service Plans.
• Design and implement resident‑centered wellness activities and community outreach.
• Ensure compliance with state, federal, and OSHA regulations; monitor quality of care.
• Lead emergency response efforts per the community disaster plan.
• Coordinate with Wellness, Program & Outreach, and Food & Beverage Directors to integrate wellness dimensions.
• Review resident files pre‑move‑in, hold family meetings, and coordinate health care needs.
• Maintain up‑to‑date resident service records in electronic or paper systems.
• Create and monitor community correction plans and risk‑management programs.

Requirements

Education and experience: Bachelor’s degree in Business Administration, Human Resources, Gerontology or related field preferred; 2–5 years of senior‑living or skilled‑nursing department management experience with demonstrated supervisory skills. Must exhibit leadership capabilities, multi‑department experience, and extensive knowledge of assisted‑living and dementia care. Skills include scheduling, orienting, and training staff, understanding infection‑control procedures, planning, organizing, multitasking, stress management, proficiency with MS Office, developing Personalized Service Plans, knowledge of advanced directives, assisted‑living philosophy, state regulations, audit tools, time management, documentation, and basic risk‑management concepts.

• Require Bachelor’s degree (preferred) and 2–5 years senior‑living management experience.
• Demonstrate leadership, multi‑department experience, and knowledge of dementia care.
• Possess skills in staff scheduling, training, infection control, planning, multitasking, MS Office, and documentation.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance