Office Manager

Company logo
Jll
JLL provides professional services in real estate and investment management worldwide.
Manage daily operations of JLL Birmingham office and support Lead Director.
13 days ago ago
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Guide Post, England, United Kingdom
Office Full-Time
Company Size
102,000 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Industrial
Energy
Infrastructure
Buildings
Residential
Commercial
Water Resources
Heavy Civil
Role
What you would be doing
office operations
team coordination
peoplesoft invoicing
purchasing card
presentation prep
travel booking
  • Organising staff/client lunches/dinners and corporate office events
  • Responsible for the smooth operation of the office, liaising with central teams in Property, HR, Finance, Sustainability, PR and Marketing.
  • Leading and supporting the business support team, tracking office workload and working with team leads to support the efficient operation of the team (note the secretaries report directly to their team Directors so your role is to co-ordinate and support)
  • Ensure supplier invoices are coded and authorised through Peoplesoft
  • Manage the Office Purchasing Card, coding correctly and obtaining approval
  • Support the office charity, diversity, community and sustainability events and initiatives
  • Support work experience and graduate events/initiatives
  • Being responsible for and delegating as appropriate office operations such as post collection, cleaning, cafĂ© supplies, coffee machine operation, maintenance, reception staff, secretarial holiday/sickness cover, hiring of business support staff, Christmas party, staff welcome, inductions and corporate photos etc
  • Complete any ad-hoc secretarial tasks for the Lead Director – Press releases, client event invitations, business development and market intel meeting notes
  • Provide local support to the central Property team on landlord and tenant matters as well as supporting Risk and Environmental Audits
  • Booking meetings, travel and accommodation for Lead Director (and associated colleagues)
  • Prepare client and staff presentations working closely with the Lead Director
  • Providing office updates to staff
  • Working closely with the Regional Lead Director to manage the above, and support them as their PA in correspondence and diary management (approx. time split being 50% office manager, 15% PA role, 35% business team support)
  • Reviewing, submitting and recording Lead Director business expenses
What you bring
administration
ms office
salesforce
workday
peoplesoft
adobe pdf
  • Administration/secretary experience required
  • Great organisation skills with ability to lead a small team and delegate
  • Good knowledge of MS Word, MS Excel, MS Powerpoint and MS Outlook.
  • Ability to work independently with minimal supervision
  • Having a working knowledge of office administration software such as Salesforce, Workday and Peoplesoft
  • Comfortable learning new systems and willing to be an early adopter
  • Good knowledge of Adobe PDF would be required.
  • Ability to prioritise workload with an attention to detail and willingness to complete tasks in a timely and efficient manner
  • Excellent communicator with strong interpersonal skills
Benefits
Information not given or found
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
$20+ billion revenue
Annual Revenue
JLL generated over $20 billion in revenue in 2021, demonstrating strong financial performance.
  • Founded over 200 years ago, JLL has become a global leader in real estate services and investment management.
  • With a presence in over 80 countries, JLL offers a wide range of services, including property management, advisory, and capital markets.
  • JLL manages iconic properties like the Shard in London and works with Fortune 500 companies to optimize real estate portfolios.
  • The company is known for its innovative solutions in real estate technology and sustainability.
  • Typical projects include large-scale urban developments, corporate relocations, and infrastructure advisory.
  • JLL has pioneered the integration of data-driven insights into real estate decision-making.
  • The company’s expertise spans across diverse sectors, such as residential, commercial, industrial, and infrastructure.
  • Notable for its long-standing history, JLL continues to shape the global real estate landscape.
Culture + Values
  • Integrity, teamwork and ethics in all of our actions
  • Respect for people, their contributions and personal growth
  • Customer-driven focus with a commitment to excellence
  • Commitment to sustainability and the environment
  • Innovation and creativity in everything we do
  • Building strong relationships and trust with our clients, partners, and communities
Environment + Sustainability
Net Zero 2040
Carbon Target
Aiming to achieve net zero carbon emissions by 2040 through comprehensive sustainability strategies.
50% by 2030
Emission Goal
Reducing carbon emissions from managed buildings by 50% by 2030.
10% by 2025
Water Efficiency
Aiming for a 10% reduction in water usage per square foot by 2025.
100% Renewable
Energy Source
Targeting 100% of energy from renewable sources for managed properties by 2030.
  • Implementing green building certifications for managed properties, such as LEED and BREEAM
  • Assisting clients in reducing their carbon footprint by optimizing building operations and energy use
Inclusion & Diversity
40% Gender Representation
Target for Senior Leadership
Aim to achieve 40% gender representation in senior leadership roles by 2025.
35% Women in Workforce
Global Workforce Composition
Currently, women make up 35% of the global workforce, with efforts focused on increasing their presence in leadership.
  • Dedicated programs for advancing women’s leadership and mentorship.
  • Partnerships with external organizations to promote gender equality in real estate.
  • Ongoing efforts to foster an inclusive work environment for employees of all backgrounds.
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