HVAC Truck Based Service Manager

Company logo
Johnson Controls
Produces HVAC, fire, security and building automation systems to optimize and protect buildings globally.
Oversee truck‑based HVAC service operations, drive growth, manage team and ensure safety.
3 days ago ago
$91,000 - $127,000
Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Arlington Heights, IL
Field
Company Size
94,000 Employees
Service Specialisms
Climate Control
HVAC
Facility Management
Fire Alarm and Suppression
Security Equipment
Building Systems
Engineering
Consulting
Sector Specialisms
Buildings
Commercial
Residential
Industrial
Energy
Infrastructure
Security
Safety
Role
What you would be doing
team leadership
performance planning
staffing forecast
warranty closure
customer management
safety compliance
  • Lead the efforts of the Service Team to ensure productivity, consistency and quality.
  • Work with direct reports and Team Technical Leads to create effective development performance plans.
  • Communicate clear performance expectations, conduct quarterly one on one meetings and annual performance reviews for direct reports.
  • Maintain optimum team staffing levels through labor forecasting, planning, and management.
  • Assist Service Team in identifying and actively pursuing opportunities for additional work through change orders.
  • Respond and assist with the closure of warranty-related issues.
  • Approve time sheets for direct reports, ensuring pre-job checklists, daily debriefing, and monthly Near Misses are completed in a timely manner.
  • Manage customer relationships and drive issue resolution.
  • Assist with monthly forecasting and management of overhead accounts.
  • Develop and maintain long-term relationships with contractors, clients, consultants and subcontractors.
  • Recruit, hire and retain team staff.
  • Perform all other necessary management tasks related bookings, Accounts Payables and Account Receivable.
  • Set and monitor goals for overall team growth and profitability.
  • Take responsibility for safety performance and program compliance.
What you bring
bachelor's
hvac
digital controls
supervisory
project management
service software
  • College degree or equivalent combination of education and experience.
  • Strong interpersonal and collaboration skills; ability to positively represent Johnson Controls and communicate with others at varying technical levels.
  • Strong computer skills in a Microsoft Office environment.
  • 5 years field experience in HVAC and/or building controls systems, including knowledge of digital HVAC controls.
  • Bachelor’s in a technical field.
  • Excellent verbal and written communication skills.
  • Experience using service management software and financial accounting systems.
  • 5 years of supervisory experience and 1-2 years related site coordination and project management experience.
  • A minimum of 10 years’ experience in the HVAC field.
Benefits
  • Competitive salary
  • Comprehensive benefits package including 401K, medical, dental, and vision care - Available day one
  • Paid vacation/holidays/sick time - 15 days of vacation first year
  • Extensive product and on the job/cross training opportunities With outstanding resources
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
1885
Year Founded
Pioneered the electric thermostat and launched the building controls industry.
2016
Year of Merger
Merged with Tyco International, expanding into fire protection and security.
$26.8B
Annual Revenue
Generates revenue across four global business segments.
Record Backlog
Project Demand
Maintains a strong backlog of digital and infrastructure projects.
  • Pioneered the electric thermostat, launching the building controls industry.
  • Evolved into a global leader in smart building systems through over a century of innovation.
  • Typical projects range from HVAC installations to integrated smart systems in hospitals, airports, stadiums, and data centers using their OpenBlue digital platform.
  • Expertise covers HVAC, fire detection and suppression, security systems, energy management, and facility services.
  • Earned LEED Platinum certification for its North American headquarters and supplied smart systems to landmarks like Burj Khalifa and Taipei 101.
Culture + Values
  • N/A – Johnson Controls does not publish an official list of culture or values under standardized headings on its public website or LinkedIn.
Environment + Sustainability
43.8% reduction
Emissions reduction
Reduced Scope 1 & 2 emissions by 43.8% since 2017 toward a 55% target by 2030.
56% reduction
GHG intensity
Achieved a 56% reduction in GHG intensity since 2017.
56% renewables
Global electricity
56% of global electricity was matched by renewables in 2024.
25% sites landfill-free
Manufacturing sites
23 manufacturing sites (25%) achieved zero-landfill in 2024.
Inclusion & Diversity
Double women leaders by 2026
Global Leadership Diversity Target
Aim to double women leaders globally and minority leaders in the U.S. within five years, initiative launched in 2021.
>100k global workforce
Community Volunteering Impact
Engaged global workforce of over 100,000 across 150+ countries, contributing over 61,000 volunteer hours in 2023.
  • Includes diversity targets in senior leaders’ performance metrics tied to compensation.
  • Partnerships with HBCUs to develop next-gen sustainable building leaders through scholarships and education initiatives.
  • Increased spend with women- and minority-owned businesses as part of supplier sustainability and inclusion goals.
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