Remote Monitoring Controller

Company logo
United Utilities
Manages water supply and sewage treatment across North West England, producing and recycling drinking water.
Monitor and control water/wastewater telemetry, manage alarms and response 24/7
15 days ago ago
£36,659 - £36,659
Intermediate (4-7 years), Entry-level, Junior (1-3 years)
Full Time
Warrington, England, United Kingdom
Onsite
Company Size
6,035 Employees
Service Specialisms
Engineering
Consulting
Design
Technical Services
Project Management
Sector Specialisms
Water
Energy
Infrastructure
Utilities
Industrial
Residential
Commercial
Buildings
Role
What you would be doing
alarm management
resource allocation
  • Ensuring effective 24/7/365 management of alarms primarily on Water but also on Wastewater.
  • Primarily interpret, allocate and manage resources out of core business hours.
What you bring
telemetry
water treatment
shift work
sap
tableau
resilience
  • Continually working towards a higher level of knowledge of the existing Water treatment processes across the business and its direct correspondence with existing regional systems for improved management of telemetry.
  • Ability to work on a rotation shift rota keeping high levels of focus, effectiveness and delivery on alarm and resources.
  • Full compliance with existing H&S regulations, SOP, SSI and SLA's after provided training.
  • Knowledge or openness to learn and understand existing regional Water &; Wastewater systems in order to efficiently assess significance, impact and required response from M&C or Field Operations.
  • A working or outline knowledge of UU Telemetry Systems and telemetry data reporting platforms.
  • Proactive engagement with existing corporate tools on alarms prevention and reduction in line with business requirements and targets.
  • A working knowledge of Water System - source to tap.
  • This role may not be eligible for the visa sponsorship
  • 2 x Night Shifts
  • Good knowledge of supporting systems including but not limited too SAP, Click Schedule, INS/Salesforce, Tableau.
  • Attention to detail, versatility and effective ownership of several simultaneous events.
  • Resilience, management of telemetry under pressure and/or occasional high work load as a result of daily demand patterns, weather phenomena or exceptional local or regional events.
Benefits
  • A comprehensive healthcare plan through our company-funded scheme
  • Salary Finance
  • Mental health first aiders
  • MORE Choices flexible benefits
  • Wealth at Work courses
  • 2 x Day Shifts
  • EVolve Car Scheme
  • 4 x Rest Days
  • 2 x Spare Shifts (either Day or Night, based on business needs)
  • MyGymDiscounts - gym and wellness benefit that offers up to 25% off on gym memberships and digital fitness subscriptions
  • Employee Assistance Plan
  • Up to 7.5% performance-related bonus scheme, as well as recognition awards for outstanding achievements
  • Deals and discounts
  • Enhanced parental leave schemes
  • A competitive pension scheme with up to 14% employer contribution, 21% combined, and life cover
  • A generous annual leave package of 26 days, which increases to 30 days after four years of service (increases one day per year), in addition to 8 bank holidays
  • 2 x Rest Days
Training + Development
Information not given or found
Company
Overview
Founded 1995
Year Established
Resulting from the merger of North West Water and NORWEB.
7+ Million People
Population Served
Provides essential water and sewage services across the region.
£1.9B Revenue
Annual Revenue
Demonstrates strong financial health and operational efficiency.
30+ Facilities
Renewable Energy Plants
Generating power from sewage sludge, contributing to sustainability goals.
  • It operates across North West England, supplying drinking water and treating sewage.
  • The company manages vast infrastructure, including thousands of kilometers of pipelines and nearly 600 treatment works.
  • Typical projects include reservoir management, leak detection, and wastewater upgrades.
  • Specializing in water and wastewater services, infrastructure upkeep, and renewable energy generation.
Culture + Values
  • We put people first.
  • We care about the environment.
  • We work together, share knowledge and support each other.
  • We are committed to making things better for everyone.
  • We act with integrity and are accountable for our actions.
  • We deliver what we promise.
Environment + Sustainability
50% by 2025
Carbon Emission Reduction
Aims to reduce carbon emissions by 50% by 2025 as part of broader sustainability goals.
15% by 2025
Water Leakage Reduction
Committed to reducing water leakage by 15% by 2025 to improve water resource efficiency.
£1.6B over 5 years
Environmental Investment
Investing £1.6 billion in environmental improvements over five years to support sustainability initiatives.
90% Sustainably Sourced
Sustainable Supply Chain
Ensuring 90% of materials are sourced sustainably to promote ethical and environmental practices.
  • Restoring habitats across the region with a focus on biodiversity.
Inclusion & Diversity
40% Women
Senior Leadership Gender Balance
Target for women representation in senior leadership roles by 2030.
50% Women
Entry-Level Gender Mix
Target for women representation in entry-level roles.
12% Minority
Board Members from Ethnic Minorities
Representation of ethnic minority backgrounds among board members.
  • Launching mentoring programs for women and underrepresented groups.
  • Active participation in industry diversity initiatives.
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Remote Monitoring Controller at United Utilities in Warrington, England, United Kingdom