Critical Power Field Technician (UPS Engineer) (GTA) at Pearce Services in Toronto, Ontario, Canada | Kablio

Role

Description

preventive maintenance

field modifications

battery replacement

commissioning

emergency support

mop development

Perform preventive maintenance, equipment start-ups, field modifications, and/or battery replacements
Communicate with customer site personnel to keep them apprised of all onsite or equipment related issues
Participate in regular training sessions held at the company's headquarters, utilizing test equipment to enhance trouble-shooting skills
Discuss problems related to the maintenance or operation of equipment, with in-house and OEM technical support, when necessary
Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area
Participate in the development of Methods of Procedures (MOP), when required

Requirements

ups

dc power

troubleshooting

technical degree

oem knowledge

customer service

Capable of utilizing hand tools and test equipment to perform work
3-5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience
Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDU’s, Inverter Systems, etc.
Excellent verbal & written communication skills
Technical degree or certificate
Knowledge of equipment manufacturers (OEM) specifications
Must be able to perform repeated bending & lifting of up to 50 pounds during certain services
Must be willing to apply for Security Clearance with Provincial and Federal Government (Clean criminal record required).
Ability to work independently and be resourceful with good initiative and discipline
Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel.
Must possess a valid driver’s license with a clean driving record
Extremely customer service-oriented

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

must obtain security clearance; clean criminal record required.

Company

Overview

2020 Expansion

Partnership with New Mountain Capital

A strategic partnership in March 2020 expanded their services into full-spectrum renewable energy solutions.

$550M Revenue

2024 Milestone

Achieved over $550 million in revenue by 2024, marking significant growth.

~3,500 Employees

National Workforce

Operate with a staff of approximately 3,500 employees across the United States.

They maintain climbing rigs and specialized training for technicians working at extreme heights on turbines.
Their portfolio includes servicing 30,000 cell sites, 37 GW of wind energy, 25.5 GW of solar power, 10,000+ EV chargers, and 845 MW of energy storage.
Typical projects involve telecom tower repairs, data-center backup power installations, wind turbine maintenance, solar commissioning, and EV charger upkeep.

Culture + Values

Safety: “Start SAFE, work SAFE, finish SAFE.”
Quality: “We get the job done right the first time.”
Innovation: “We develop new software, processes, and solutions that delight our clients by enhancing quality, efficiency, and transparency in our work.”
Commitment: “Our pride is rooted in accomplishing extraordinary goals as a team.”

Environment + Sustainability

25.5 GW

Solar Capacity Serviced

Maintains and operates a significant portion of the U.S. solar infrastructure, contributing to cleaner energy production.

13K+ Miles Washed

Clean Energy Maintenance

Ensures optimal performance of solar panels through regular cleaning and maintenance.

10M Panels Washed

Maintained Solar Assets

Provides annual cleaning services for millions of solar panels to enhance energy output and longevity.

250K Locations

Critical Infrastructure Support

Dispatched specialized teams to maintain and manage infrastructure across renewable energy, telecom, and EV sectors.

Nationwide maintenance and operations across wind, solar, EV charging, and energy-storage infrastructure
Launched Pearce Renewables division to support full lifecycle of clean energy assets, including emergency response, repower, commissioning, and training
Goal: to help provide a cleaner future via comprehensive renewable energy services

Inclusion & Diversity

Employee NPS Rise

Employee Net Promoter Score Increased by 13 Points

The company saw a significant improvement in employee satisfaction, with the Net Promoter Score rising from +23 in 2021 to +36 in 2022.

Diversity Ratings

Employee Ratings by Gender and Ethnicity

Glassdoor reports that women rated the workplace 3.6★, while men rated it 3.2★, with Black/African American employees rating it 4.3★, Hispanic/Latinx employees 3.5★, and White employees 3.4★.

Awarded as one of Comparably’s Best Companies for Happiest Employees.
Open-door, team-oriented culture with supervisor care and a strong family-like environment.

Articles

Telecom Services

Services

About Us

Pacific Coast Business Times: Pearce Services adds new capabilities after acquisition

Role

Description

preventive maintenance

field modifications

battery replacement

commissioning

emergency support

mop development

Perform preventive maintenance, equipment start-ups, field modifications, and/or battery replacements
Communicate with customer site personnel to keep them apprised of all onsite or equipment related issues
Participate in regular training sessions held at the company's headquarters, utilizing test equipment to enhance trouble-shooting skills
Discuss problems related to the maintenance or operation of equipment, with in-house and OEM technical support, when necessary
Commission, maintain, and provide emergency support for power electronics at customer sites within the designated geographic area
Participate in the development of Methods of Procedures (MOP), when required

Requirements

ups

dc power

troubleshooting

technical degree

oem knowledge

customer service

Capable of utilizing hand tools and test equipment to perform work
3-5 years working in the critical power industry with UPS, DC Power Systems and/or OEM experience
Advanced ability to troubleshoot faults to component level on equipment such as UPS systems, batteries, DC power systems, PDU’s, Inverter Systems, etc.
Excellent verbal & written communication skills
Technical degree or certificate
Knowledge of equipment manufacturers (OEM) specifications
Must be able to perform repeated bending & lifting of up to 50 pounds during certain services
Must be willing to apply for Security Clearance with Provincial and Federal Government (Clean criminal record required).
Ability to work independently and be resourceful with good initiative and discipline
Must be willing to travel, work nights and weekends when necessary, and be available for on-call readiness 24/7 with occasional periods of extended travel.
Must possess a valid driver’s license with a clean driving record
Extremely customer service-oriented

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

must obtain security clearance; clean criminal record required.

Company

Overview

2020 Expansion

Partnership with New Mountain Capital

A strategic partnership in March 2020 expanded their services into full-spectrum renewable energy solutions.

$550M Revenue

2024 Milestone

Achieved over $550 million in revenue by 2024, marking significant growth.

~3,500 Employees

National Workforce

Operate with a staff of approximately 3,500 employees across the United States.

They maintain climbing rigs and specialized training for technicians working at extreme heights on turbines.
Their portfolio includes servicing 30,000 cell sites, 37 GW of wind energy, 25.5 GW of solar power, 10,000+ EV chargers, and 845 MW of energy storage.
Typical projects involve telecom tower repairs, data-center backup power installations, wind turbine maintenance, solar commissioning, and EV charger upkeep.

Culture + Values

Safety: “Start SAFE, work SAFE, finish SAFE.”
Quality: “We get the job done right the first time.”
Innovation: “We develop new software, processes, and solutions that delight our clients by enhancing quality, efficiency, and transparency in our work.”
Commitment: “Our pride is rooted in accomplishing extraordinary goals as a team.”

Environment + Sustainability

25.5 GW

Solar Capacity Serviced

Maintains and operates a significant portion of the U.S. solar infrastructure, contributing to cleaner energy production.

13K+ Miles Washed

Clean Energy Maintenance

Ensures optimal performance of solar panels through regular cleaning and maintenance.

10M Panels Washed

Maintained Solar Assets

Provides annual cleaning services for millions of solar panels to enhance energy output and longevity.

250K Locations

Critical Infrastructure Support

Dispatched specialized teams to maintain and manage infrastructure across renewable energy, telecom, and EV sectors.

Nationwide maintenance and operations across wind, solar, EV charging, and energy-storage infrastructure
Launched Pearce Renewables division to support full lifecycle of clean energy assets, including emergency response, repower, commissioning, and training
Goal: to help provide a cleaner future via comprehensive renewable energy services

Inclusion & Diversity

Employee NPS Rise

Employee Net Promoter Score Increased by 13 Points

The company saw a significant improvement in employee satisfaction, with the Net Promoter Score rising from +23 in 2021 to +36 in 2022.

Diversity Ratings

Employee Ratings by Gender and Ethnicity

Glassdoor reports that women rated the workplace 3.6★, while men rated it 3.2★, with Black/African American employees rating it 4.3★, Hispanic/Latinx employees 3.5★, and White employees 3.4★.

Awarded as one of Comparably’s Best Companies for Happiest Employees.
Open-door, team-oriented culture with supervisor care and a strong family-like environment.

Articles

Telecom Services

Services

About Us

Pacific Coast Business Times: Pearce Services adds new capabilities after acquisition