Inside Sales Trainee

Description

• Learn and effectively communicate United’s value proposition to our customers
• Arrange with vendors to source materials and prices needed by the customer that are not common stock to United Electric.
• Communicate with Outside Sales Representatives and the Pricing Department to change customer pricing in ECLIPSE if necessary. Keep price overrides to a minimum.
• Complete an accident/Incident report for any safety and/or health infractions that occur or witnessed.
• Complete an accident/Incident report for any safety and/or health infractions that occur or are witnessed.
• Work closely with internal departments, combining individual efforts to better serve the customer.
• Follow up on open quotes and provide feedback to pricing or product groups.
• May be required to operate powered industrial trucks.
• Solve customer problems including but not limited to lost shipments, damaged items, returns, emergency needs, and billing issues.
• Keep up to date on all ECLIPSE trackers, addressed in under a day.
• Sell to customers over the telephone and digitally, discussing with them their specific requirements, product information, pricing, and timeframes for product delivery.
• Collaborate with expeditors and other internal departments to ensure a prompt, accurate delivery.
• Develop relationships with vendors leverage for future sales calls.
• Support all United Electric health, safety, and environmental policies for all employees within your branch.
• Communicate to the customer technical information received from within the company or manufacturer. Including long lead times or ship delays.
• Perform ECLIPSE sales system order entry.
• Proactively alert customers of sales and special promotions to generate additional sales.
• Adhere to all United Electric health, safety, and environmental policies.
• Maintain Weekly Open Order Report, Customer Calling Queue and other customer files as needed.
• Meet or exceed sales budget by proactively seeking new business and participating in selling programs and promotions.
• Work closely with all internal departments, combining individual efforts to better serve the customer.
• Participates in self-paced web-based trainings for sales and product training, including two 6-month NAED EPEC modules to build foundation of electrical distribution.
• Process Credit Card Sales according to company policies as needed.

Requirements

• Must be able to lift 50 lbs. several times a day, bend, and twist.
• A high degree of interpersonal understanding.
• Ability to work in a fast-paced environment.
• Counter ~ 6 Months
• Bachelor’s degree in related field preferred.
• Eligible for Commission
• Continuous learning of product and industry knowledge enabling better communication and greater sales with the customer.
• Experience in effective conflict resolution.
• Product Groups (Gear/Lighting/Pipe/Wire/OnPoint) ~3-6 Months
• Inside Sales with Assistance ~ 3 months

Benefits

• Health, Dental, and Vision Insurance
• Work/Life Balance
• Disability Insurance and Life Insurance
• Educational Benefits
• Paid Vacation and holidays
• 401(K) and Stock Ownership
• Wellness Programs

Training + Development

Interview process

Visa Sponsorship

Security clearance