Accurately completes all paperwork including. All recommendations are written on invoices.
Serves the clients of the company by expertly servicing and repairing heating and air conditioning systems and components.
Performs a proper inspection of the customer’s system to prevent future breakdowns.
Explains Club Membership Agreements to every customer and maintains a conversion rate of at least 25% of non-Club Members and a 90% renewal rate on existing Club Members.
Tests each system after each service or repair is completed prior to leaving the customer’s home to make sure that the system is working properly and that it was fixed right the first time.
Assess systems to determine repair vs. replace recommendations to clients. Explains each service and repair performed to the customer each time a service or repair is completed. Makes sure that the client is 100% satisfied with all work.
Utilizes the Straight Forward Pricing Guide® system, including the True Cost Calculator on each call.
Provides customer leads to the Sales Lead Coordinator when identifying a potential need for system additions or replacements.
Requirements
hvac
nate
epa type1
service technician
communication
2+ years
Two or more years of experience in the HVAC industry.
Obeys the One Hour Code of Ethics, Team Rules, and Team Philosophy.
NATE certification preferred.
EPA Type 1 and 2 Required.
Must have prior, successful experience as a Service & Repair Technician in the HVAC industry.
Must display strong communication skills and technical competence.
Must sign the Company Code of Ethics and agree to being videotaped for training and compliance purposes at least six (6) times per year.
Benefits
Pay— We believe the best performers deserve the best pay. That’s why we want to pay YOU the best competitive rate.
A best-in-the-industry benefits package that includes generous PTO, health, dental, vision, life insurance, and 401k with company match!
Flexibility— We want YOU to have time for the most important things in your life. Our scheduling is flexible. Find out how we do it.
Competitive compensation that rewards your hard-earned experience.
Sign on bonus up to $10,000, based on experience.
Career Path— We offer you an unlimited future with our world class training programs. Our training programs include Technical Training, Virtual technical training, communications, sales, and more! If you are serious about your career and want to learn from the best in the industry apply today!
Service vans, fuel cards, and iPads provided.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
the company does not sponsor visas at this time.
Security clearance
authority brands inc. conducts drug screens and background checks on applicants who accept employment offers.
Company
Overview
One-hour guarantee
Service Efficiency
Ensures prompt response and service completion to minimize customer inconvenience.
Dedicated to providing fast, reliable heating and air conditioning services.
Offers 24/7 emergency services to ensure customer comfort year-round.
Provides HVAC installation, maintenance, and repairs for homes and businesses.
Employs experienced technicians trained to handle all heating, air conditioning, and air quality needs.
Recognized as one of North America’s most trusted HVAC service providers.
Culture + Values
We are committed to providing exceptional service with integrity, respect, and professionalism.
We value the relationships we have with our customers, employees, and community.
We emphasize continuous learning, growth, and personal development.
We hold ourselves accountable for our actions, ensuring trust and dependability in all we do.
We strive to create a positive and empowering environment where people can thrive.
Environment + Sustainability
2050
Net Zero Emissions Target
Committed to achieving net zero emissions, reflecting a long-term sustainability goal.
Committed to promoting sustainable practices in the HVAC industry.
Provide energy-efficient products and services that reduce energy consumption and environmental impact.
Focus on reducing their carbon footprint through eco-friendly technologies and solutions.