Contract Performance Lead at Southern Water in Otterbourne, England, United Kingdom | Kablio

Role

Description

contract management

opex monitoring

maximo integration

maintenance planning

meica oversight

interface liaison

Collaborate with Operational and Field Performance Managers to address evolving business needs, legislation, and strategy changes.
Ensure accurate management information and reporting for operational contracts.
Work with Commercial/Category Managers and external account managers to drive continuous improvement.
Translate new requirements and improvement strategies into contract changes or new contracts.
Manage and monitor planned contracted OPEX spend.
Oversee workflow with contract planner, ensuring governance compliance.
Ensure company systems (Maximo & MTM) accurately reflect planned maintenance by contractors.
Coordinate, schedule, and plan planned/reactive maintenance for cost-efficient and compliant delivery.
Manage and be accountable for MEICA (Mechanical, Electrical, Instrumentation, Control & Automation) contractor performance.
Act as the single interface between Southern Water and operational contractors.
Maintain full Health & Safety compliance across all contract activities.

Requirements

water industry

contract management

stakeholder awareness

driving licence

communication

Experience in water industry.
A broad technical/operational knowledge together with contract management expertise is desirable.
Attention to detail and stakeholder awareness
Full UK driving licence
Strong communication and people skills

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

2.25 million

Customers Served

Serving 2.25 million customers since privatisation in 1989.

0.5 GL

Drinking Water Pumped

Pumps over 0.5 GL of drinking water daily.

£72m loss

Operating Loss

Experienced a £72 million operating loss in March 2024 due to rising costs.

Constructs reservoirs, pipelines, sewage treatment upgrades, and implements contingency measures like importing water during droughts.
Specializes in large-scale water infrastructure, operational delivery, and environmental engineering across the South East.
Notably fined for misreporting sewage spills; offers guided tours of Victorian sewers and public access to historic reservoirs.

Culture + Values

“Working differently” – using new technology and nature‑based solutions
“Collaborating with community partners”
“Showing leadership on key environmental issues”
“Engaging with customers, stakeholders and partners to maximise opportunities”

Environment + Sustainability

24% by 2025

Renewable Energy Target

Target to generate 24% of own renewable energy by 2025.

75% by 2035

Storm Overflow Compliance

Aiming to achieve 75% compliance by 2035 to reduce storm overflow spills.

£7.8B Capital Plan

Environmental Investments

£7.8 billion capital plan from 2025-2030 focusing on new technology and nature-based solutions.

Three‑Star EPA

Environment Agency Rating

Aiming for a three-star Environment Agency rating by 2025 following a two-star rating in 2022.

On track to generate own renewable energy and buying accredited renewable energy since 2021.
Fleet electrification targets: cars/vans by 2035, HGVs via low-carbon fuels by 2040.
Investing £1.5 billion in Clean Rivers & Seas to reduce storm overflow spills and achieve full compliance by 2050.

Inclusion & Diversity

No publicly available strategic DEI goals or gender‑related statistics found

Articles

Careers at Southern Water

Sustainability at Southern Water

Customer Service Information