ER Case Investigator

The ER Case Investigator will be the trusted point of contact when situations escalate. From misconduct to grievances, they’ll conduct investigations that are detailed, professional, and aligned with employment law and company policy.

• May be required to attend Employment Tribunals.
• Maintaining meticulous records and ensuring processes meet regulatory and best practice standards.
• Gathering evidence through interviews, documentation, and analysis – and presenting findings clearly and accurately.
• Leading impartial investigations into employee relations matters such as misconduct, grievances, harassment, discrimination, and disciplinary issues.
• Contributing to continuous improvement in ER policies, training, and culture.
• Partnering with HR, managers, legal teams and Counter Fraud team to ensure cases are handled with fairness and consistency.
• Advising leaders on outcomes and next steps, balancing legal compliance with a strong people-first approach.

• Excellent communication and interviewing skills – can build rapport while staying impartial.
• A keen eye for detail, analytical thinking, and the ability to remain calm under pressure.
• Solid experience in Employee Relations, with direct exposure to investigations.
• Strong knowledge of employment law and best practice ER processes.
• Resilience, discretion, and confidence in handling sensitive and complex issues.

Rate: £450 Per day (Umbrella)