Service Dispatcher
Comfort Systems Usa
Coordinate field tech schedules, track jobs, manage inventory, and ensure customer satisfaction.
19 days ago ago
Junior (1-3 years)
Full Time
Greater Birmingham, Alabama Area
Field
Company Size
8,000 Employees
Service Specialisms
Construction
Virtual Construction
Engineering & Design
Prefabrication & Manufacturing
Off‑site Construction Services
Maintenance Services
On‑Demand Services
Retrofit Services
Sector Specialisms
Buildings
Commercial
Industrial
Infrastructure
Utilities
Energy
Government
Role
What you would be doing
- Prioritize service calls based on urgency and impact.
- Schedule and dispatch Field Technicians for daily assignments.
- Maintain service contract logs and assist with monthly revenue forecasts.
- Manage job setup, technician time tracking, and updates
- Support cost control across PM contracts, repairs, and projects.
- Communicate between field and office to ensure workflow continuity.
- Issue and track purchase orders; reconcile PO logs.
- Coordinate all on-site work scheduling with customers.
- Maintain truck inventory and ensure accurate billing/payroll prep.
- Participate in team meetings and assist with ordering parts and contract renewals.
- Follow up with customers to ensure satisfaction.
- Monitor parts/materials availability and inform technicians.
What you bringBenefits
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1997
Year Established
The company was established in 1997, marking the beginning of its journey as a leader in mechanical systems and services.
- specializes in designing, installing, and servicing heating, ventilation, air conditioning, and plumbing systems.
- has a nationwide presence and handles complex, large-scale projects.
- undertakes projects ranging from commercial office buildings to industrial facilities and residential developments.
- operates across diverse sectors including healthcare, education, retail, and government.
- renowned for its innovative approach to solving mechanical system challenges.
- services are essential in creating comfortable, energy-efficient environments in various settings.
- focuses on sustainability and energy efficiency, continuing to grow its portfolio of cutting-edge solutions.
- Safety First
- Customer Focused
- Integrity and Accountability
- Continuous Improvement
- Collaboration and Teamwork
- Innovation
2050
Target Year for Net Zero
The company is committed to achieving Net Zero emissions by this date, demonstrating a long-term commitment to sustainability.
- Investing in energy-efficient technologies and systems
- Offering sustainable solutions for HVAC systems
- Promoting renewable energy integration in projects
- Minimizing waste through recycling programs
- Reducing carbon footprint in operations and projects
- Fostering an inclusive environment where all employees can thrive
- Encouraging diverse talent in recruitment and leadership roles
- Providing resources for employee growth and development
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