Offers skilled home improvement, repair and remodeling services through local craftspeople.
At Handyman Connection, Customer Service Representatives are the front line, the first voice customers hear, and a key part of delivering the brand promise. They schedule jobs, manage customer relationships, and support craftsmen in the field, making each day fast‑paced and rewarding.
The position requires handling inbound calls, scheduling and coordinating jobs, making outbound sales and follow‑up calls, and maintaining accurate job data, all while delivering excellent customer service.
Ideal candidates are strong communicators with a friendly professional demeanor, detail‑oriented, comfortable with outbound calls, tech‑savvy, self‑motivated, and able to thrive in a busy environment; prior experience in customer service or familiarity with home repairs is advantageous.
Joining Handyman Connection means being the backbone of a successful business, with competitive pay of $19‑$21 per hour plus performance bonuses, and the chance to gain valuable experience in business operations.
The role offers a fast‑paced, rewarding environment for those who enjoy variety, conversation, and schedule organization, with flexible full‑time or part‑time options and work‑from‑office opportunities.
Employees benefit from a supportive team where office staff, craftsmen, and franchise owners collaborate, and they use state‑of‑the‑art scheduling and customer‑management software to stay organized.
Handyman Connection welcomes applicants who love helping people, enjoy multitasking, and are sales‑savvy communicators, inviting them to apply and become part of a professional, customer‑driven team.