Housing Coordinator at Lucion in Warrington, England, United Kingdom | Kablio

Role

Description

contract management

survey scheduling

data upload

client portal

progress reporting

site access

Ensuring contract SLA’s are met, KPI’s are achieved, and maintaining client trackers
Day to day management of multiple key contracts in all contract related administration
Diary management and scheduling of survey appointments
Managing and uploading data to client portals and third-party asbestos management systems
Reception duties including receiving inbound calls, dealing with clients both face to face and over the telephone
Dealing with client requests accepting work orders, scheduling, and progress reporting
Attending client meetings and systems training sessions (travel may be required
Arranging site access with clients, tenants and equipment subcontractors

Requirements

it literate

data systems

bohs p402

gcse

communication

customer service

IT literate, experience of using third party data systems/portals desirable but not essential as full training will be given
Attention to detail for accurate data
Flexible and adaptable approach (including out-of-hours working and travelling away)
Option to undertake additional industry specific qualifications (BOHS P402) in order to progress and undertake additional technical tasks such as data entry and report quality assurance
Excellent verbal and written communication skills
Able to offer constructive suggestions for improvement
Educated to GCSE Level or equivalent
Exemplary organisational and planning skills
Proactive and organised approach to completing multiple tasks within required deadlines
Work well as a part of a team, providing assistance, support and updates where required, and using your own initiative if working alone
Demonstrable customer service skills
Strong work ethic, and the ability to work effectively and intuitively

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Lucion is a leading provider of environmental, health, and safety services with a focus on risk management.
With years of experience, the company specializes in delivering tailored solutions to industries worldwide.
Their typical projects range from risk assessments to site investigations, helping businesses maintain safety and regulatory compliance.
Lucion works across diverse sectors, including industrial, energy, infrastructure, and utilities, providing crucial environmental services.
Their expertise spans hazardous materials management, asbestos surveying, and air quality monitoring, among others.
The company is known for its innovative approach to risk mitigation, often employing cutting-edge technology for data collection and analysis.
Lucion's teams regularly collaborate with clients to ensure long-term safety and sustainability in their operations.
With a commitment to operational excellence, Lucion continues to lead in its field, offering specialized services that keep businesses ahead of regulatory requirements.

Culture + Values

Trust – building a strong foundation of trust with colleagues, clients and wider stakeholders based on experience, knowledge, quality delivery and value; listening to each other, giving everyone a voice and working together to find solutions.
Integrity – acting with honesty, respect, fairness and transparency; using deep sector expertise to put a close focus on client needs and remaining consistent in delivery of actions and behaviours.
Innovation – welcoming and pursuing creative ideas that raise quality or drive improvement; empowering each other to challenge the status quo and seek new opportunities.
Sustainability – developing the business with environmentally sustainable practices and building long‑term trusted partnerships that benefit clients, colleagues and the planet.
Commitment – ensuring the safety and wellbeing of others, and striving for excellence; working swiftly, decisively and effectively to fulfil commitments and build long‑lasting relationships.

Environment + Sustainability

Beyond Carbon Neutral

Carbon Emissions Offset

Achieved beyond carbon neutral status by offsetting 150% of 2021 residual carbon emissions.

1.5°C Pathway

Scope 1 & 2 Emissions Target

Committed to reducing Scope 1 and 2 emissions in line with the Paris Agreement's 1.5°C pathway.

150% Offset Coverage

Global Carbon Offsetting

Partners with Climate Impact Partners to offset 150% of residual carbon emissions through global projects.

Fleet efficiency: implemented Lightfoot telematics to enhance fuel efficiency; offers carbon-offset fuel via Shell cards; promotes public transport and sustainable vehicles.
Renewables & biodiversity: seeks renewable energy installations in buildings; sponsors marine habitat restoration and seagrass planting via Seawilding.
ESG governance & transparency: pledged to UN Global Compact (Nov 2022) with annual ESG disclosures; recipient of Palatine Climate Leadership Award (Oct 2023).

Inclusion & Diversity

Launched May 2022

Inclusivity Platform

Initiative to engage a diverse workforce across multiple brands post-COVID disruption, featuring employer-brand workshops and internal communication groups.

Promotes diversity, inclusion and equality (cited under Integrity value).
Proud equal-opportunities employer creating an inclusive and open environment.
Social Value Fund & volunteering leave enabling employees to support causes important to them.
Supportive family policies, charity sports events and social events to foster community and belonging.
Gender Pay Gap Report published (available via “Our Policies” section).

Articles

Careers

Our Services

Sustainability

Role

Description

contract management

survey scheduling

data upload

client portal

progress reporting

site access

Ensuring contract SLA’s are met, KPI’s are achieved, and maintaining client trackers
Day to day management of multiple key contracts in all contract related administration
Diary management and scheduling of survey appointments
Managing and uploading data to client portals and third-party asbestos management systems
Reception duties including receiving inbound calls, dealing with clients both face to face and over the telephone
Dealing with client requests accepting work orders, scheduling, and progress reporting
Attending client meetings and systems training sessions (travel may be required
Arranging site access with clients, tenants and equipment subcontractors

Requirements

it literate

data systems

bohs p402

gcse

communication

customer service

IT literate, experience of using third party data systems/portals desirable but not essential as full training will be given
Attention to detail for accurate data
Flexible and adaptable approach (including out-of-hours working and travelling away)
Option to undertake additional industry specific qualifications (BOHS P402) in order to progress and undertake additional technical tasks such as data entry and report quality assurance
Excellent verbal and written communication skills
Able to offer constructive suggestions for improvement
Educated to GCSE Level or equivalent
Exemplary organisational and planning skills
Proactive and organised approach to completing multiple tasks within required deadlines
Work well as a part of a team, providing assistance, support and updates where required, and using your own initiative if working alone
Demonstrable customer service skills
Strong work ethic, and the ability to work effectively and intuitively

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

Lucion is a leading provider of environmental, health, and safety services with a focus on risk management.
With years of experience, the company specializes in delivering tailored solutions to industries worldwide.
Their typical projects range from risk assessments to site investigations, helping businesses maintain safety and regulatory compliance.
Lucion works across diverse sectors, including industrial, energy, infrastructure, and utilities, providing crucial environmental services.
Their expertise spans hazardous materials management, asbestos surveying, and air quality monitoring, among others.
The company is known for its innovative approach to risk mitigation, often employing cutting-edge technology for data collection and analysis.
Lucion's teams regularly collaborate with clients to ensure long-term safety and sustainability in their operations.
With a commitment to operational excellence, Lucion continues to lead in its field, offering specialized services that keep businesses ahead of regulatory requirements.

Culture + Values

Trust – building a strong foundation of trust with colleagues, clients and wider stakeholders based on experience, knowledge, quality delivery and value; listening to each other, giving everyone a voice and working together to find solutions.
Integrity – acting with honesty, respect, fairness and transparency; using deep sector expertise to put a close focus on client needs and remaining consistent in delivery of actions and behaviours.
Innovation – welcoming and pursuing creative ideas that raise quality or drive improvement; empowering each other to challenge the status quo and seek new opportunities.
Sustainability – developing the business with environmentally sustainable practices and building long‑term trusted partnerships that benefit clients, colleagues and the planet.
Commitment – ensuring the safety and wellbeing of others, and striving for excellence; working swiftly, decisively and effectively to fulfil commitments and build long‑lasting relationships.

Environment + Sustainability

Beyond Carbon Neutral

Carbon Emissions Offset

Achieved beyond carbon neutral status by offsetting 150% of 2021 residual carbon emissions.

1.5°C Pathway

Scope 1 & 2 Emissions Target

Committed to reducing Scope 1 and 2 emissions in line with the Paris Agreement's 1.5°C pathway.

150% Offset Coverage

Global Carbon Offsetting

Partners with Climate Impact Partners to offset 150% of residual carbon emissions through global projects.

Fleet efficiency: implemented Lightfoot telematics to enhance fuel efficiency; offers carbon-offset fuel via Shell cards; promotes public transport and sustainable vehicles.
Renewables & biodiversity: seeks renewable energy installations in buildings; sponsors marine habitat restoration and seagrass planting via Seawilding.
ESG governance & transparency: pledged to UN Global Compact (Nov 2022) with annual ESG disclosures; recipient of Palatine Climate Leadership Award (Oct 2023).

Inclusion & Diversity

Launched May 2022

Inclusivity Platform

Initiative to engage a diverse workforce across multiple brands post-COVID disruption, featuring employer-brand workshops and internal communication groups.

Promotes diversity, inclusion and equality (cited under Integrity value).
Proud equal-opportunities employer creating an inclusive and open environment.
Social Value Fund & volunteering leave enabling employees to support causes important to them.
Supportive family policies, charity sports events and social events to foster community and belonging.
Gender Pay Gap Report published (available via “Our Policies” section).

Articles

Careers

Our Services

Sustainability