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Assistant Community Manager (Part-Time) - 151/150/149
Lakeshore Management
Lakeshore Management specializes in managing manufactured home communities across the U.S.
Assist in managing property operations, leasing, resident relations, and maintenance; direct sales and marketing activities; manage maintenance technicians and assistant managers; handle rental collection and budgeting.
Collaboration and team work – Involve key stakeholders in decision making. This includes developing and maintaining positive work relationships. Enhances the level of mutual cooperation. Actively participates in team-oriented objectives and activities. Focuses on team success, over individual.
Prepares budget for labor and operational costs, responsible for managing labor and operational costs to ensure compliance with budget. Full accountability of budget performance and development.
Manages new home inventory as appropriate to protect the value of the asset through proper set-up, inspections, title, utilities etc. until sale is complete and perform weekly property visits to evaluate compliance with community policies regarding parking, curb appeal, pets, and property maintenance.
Serves our employees and residents to improve their lives – This includes maintaining the property that creates curb appeal, a welcoming community environment, supports individual and family activities, creates a sense of neighborhood. At work, continually challenges self to grow and develop to be the best you can be at work.
Maximize the overall operating performance and return on investment by managing occupancy, delinquency, violations and curb appeal/maintenance of the community infrastructure.
Responsible for the hiring, onboarding, training and performance management of the maintenance technicians and assistant managers of the property.
Ensure that all rents are collected by months end and that handled delinquency accounts are handled.
Direct sales and marketing activity. This includes having up to date sales materials, home flyers, banners and promotions posted and available to potential buyers. Also, making sure homes for sale are posted on appropriate sites such as Craigslist, Facebook and other sites. Follow-up on lead management. Processing and completing all sales paperwork.
Solves problems and is transparent about outcomes – Champions new initiatives beyond the scope of the department. Seeks to improve in all aspects of work performance. Creates an environment of continuous improvement and innovation. Encourages people to maintain high standards of quality and thoroughness.
What you bring
bilingual
productivity software
rent management
high school diploma
management experience
customer service
Ability to understand and apply company policies, local, state and federal regulations regarding facility management and fair housing;
Bilingual in English/Spanish, preferred.
Demonstrate integrity, transparency and doing things the right way – Makes lemonade out of lemons. This includes following policies, demonstrating financial responsibility with Lakeshore assets, complying with state and federal law, and practicing safety. Conforms to the highest professional standard. Turns challenges into wins.
Proficiency in office productivity software; proficiency in rent management-based software preferred;
Must be flexible, willing to work Saturdays, and able to adapt in a fast paced and ever-changing environment;
High School Diploma or equivalent is required;
Treats everyone with respect, compassion and kindness – Builds internal respect and loyalty with customers. Demonstrates concern for customers. Effectively responds to customer needs. This includes responding timely to requests, listening to others, and seeking to understand others when there are differences of opinion, finding ways to build on each other’s ideas. Acts with empathy and focus, while able to resolve problems.
3 years of related management experience in retail, hospitality or property management preferred;
Experience in Customer service or resident relations;
Benefits
Information not given or found
Training + Development
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Interview process
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Visa Sponsorship
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Security clearance
pre-employment background screening, including a drug test, as permitted by applicable law.
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