Assistant Account Manager

Overview

Manage client accounts, ensure delivery, build relationships, track metrics.

Key Responsibilities

• solution delivery
• opportunity growth
• client escalations
• relationship management
• report preparation
• metrics forecast

Tasks

-Ensure the timely and successful delivery of our solutions according to customer needs and objectives. -Collaborate with team to identify and grow opportunities. -Assist with challenging client requests or issue escalations as needed. -Build and maintain strong, long lasting customer relationships. -Develop new business with existing clients and/or identify areas of improvement. -Prepare reports on account status. -Forecast and track key account metrics. -Serve as the lead point of contact for all customer account management matters. -Clearly communicate the progress of monthly/quarterly initiatives to team members and customers

Requirements

• microsoft office
• bachelor’s degree
• 2 years
• timberline
• salesforce

What You Bring

-Proficient in Microsoft Office products. -Bachelor’s Degree plus a minimum of two years of experience supporting similar primary responsibilities. -Timberline & Salesforce experience a plus.

People Also Searched For

About Keeley Construction Group

-Specialize in delivering large-scale infrastructure, industrial, and commercial projects. -Successfully completes complex, high-profile developments with a proven track record. -Portfolio spans energy, water resources, and civil engineering projects in both public and private sectors. -Notable achievements include significant infrastructure developments such as bridges, water treatment facilities, and commercial high-rises.

Sector Specialisms