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Account Manager - Public Safety / Forensics Mid-Atlantic Region
Faro Technologies
Remote sales of forensic 3D scanning solutions to public safety agencies
8d ago
Junior (1-3 years), Intermediate (4-7 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Maryland, United States
Remote
Company Size
1,181 Employees
Service Specialisms
Design and Engineering
Project Management and Coordination
Communications
Sector Specialisms
Manufacturing
Construction
Public Safety
Architecture
Engineering
Manufacturing Inspection
Reverse Engineering
Rapid Prototyping
Role
What you would be doing
technical support
product demo
r&d feedback
requirements analysis
sales coordination
opportunity identification
- Utilize all available resources including sales management, Inside Sales Specialists, Applications Engineers, marketing, and others to advance and close sales.
- Act as point of contact and provide technical support to potential customers during the evaluation period.
- Generate sales revenues by performing product demonstrations at selected customer sites.
- Frequent lunch and learns to help educate employees about issues affecting their lives.
- Identify additional sales opportunities outside of traditional channels.
- Provide feedback to FARO R&D for product improvement.
- Evaluate customer requirements, including workflow process, grant and funding sources and process, investigative processes, and forensic techniques.
- Work as part of the sales team to generate ideas for company sales opportunities, processes, and systems.
What you bring
saas
capital equipment
bachelor's
driver's license
government sales
problem solving
- Experience selling capital equipment, perpetual software and SaaS - scanning lasers or forensic equipment/public safety capital equipment a strong plus.
- Bachelor’s degree in business administration and /or Engineering discipline strongly preferred and/or Forensic Science related field of study OR a combination of education and relevant experience.
- Valid driver’s license with excellent driving record.
- A background in sales to local, state and or federal governments.
- Ability to work independently.
- Ability to travel extensively within territory.
- Demonstrated ability to isolate and identify technical problems, formulate, and demonstrate solutions.
- Medical, dental, life and AD&D insurance plans.
- A competitive paid time off bank and paid holidays.
- 401K with employer match.
- Pre-tax flex spending accounts for medical and dependent care.
- Wellness fairs.
- Tuition reimbursement and training opportunities.
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded in 1981
Year Established
Originated from the passion of two PhD students focused on precision and innovation in 3D measurement technology.
20,000+ Installations
Global Deployments
Installed systems across industries, showcasing widespread adoption of their hardware and software solutions.
Over $340M Revenue
Annual Revenue
Reflects the company's strong market position and success in delivering precision measurement solutions.
- Pioneered portable 3D measurement technology.
- Flagship FaroArm and laser tracker systems revolutionized inspection, reverse engineering, and quality control.
- Expanded into construction documentation and public-safety scene reconstruction.
- Headquartered in Lake Mary, FL, with global operations.
- Serves automotive, aerospace, AEC, and law-enforcement clients.
- Projects include factory floor inspections, documenting historic architecture, and crime-scene analysis.
- Laser trackers offer superior accuracy over large volumes compared to traditional total-stations.
- Portable arms provide flexible, on-site measurement with ease compared to fixed CMMs.
- Continues bridging the digital and physical world for real-time measurement capabilities.
- Serving customers and co‑workers with ethical business practices and transparency.
- Exceeding customer expectations with services and products informed by their feedback.
- Partnering with customers and co‑workers with respect, operating effectively across boundaries.
- Exploring new ways to connect with business opportunities for customers.
- Focusing on actions and results linked to customer performance and accountability.
25% Reduction
Greenhouse Gas Emissions
Reduction target by 2025 compared to 2019 baseline.
40% by 2030
Emissions Commitment
Collaboration with outsourced manufacturer's targets.
- Facility consolidation and energy management measures aid in reducing greenhouse gas emissions.
- Environmental programs reduce facility energy use, commercial travel, transport routes, and commute distance, while also recycling materials like paper, e-waste, metals, plastics, rubber, and carbon fiber.
- Shipping packaging has transitioned to recycled plastics, with smart product shipping and exploration of green travel options in place.
- Research and development efforts focus on precision measurement tools and cloud platforms to help customers minimize rework, waste, and scrap.
43% Women on Board
Women in Board Roles
Significant representation of women among non-employee Board members.
49% Workforce Diversity
Diverse Workforce Composition
A substantial portion of the U.S. workforce comes from under-represented or minority groups, including women.
48% Managers from UR Groups
Managerial Diversity
Nearly half of U.S. managers (manager or above) are from under-represented or minority groups, including women.
Zero Incidents Reported
Health & Safety Record
No health or safety incidents reported in 2023, demonstrating a commitment to employee well-being.
- DEI champions team established to develop, implement and oversee the DEI action plan.
- Semi‑annual workforce engagement surveys and ‘pulse’ executive‑employee virtual meetings to foster inclusion and feedback.
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