Specialist – Digital Services Development

Description

The Digital Services Development Specialist supports the design, development, and enhancement of digital services across RTA. The role focuses on digital project coordination, system integration, user experience improvement, and ensuring compliance with governance and information security standards to improve operational efficiency and service quality.

• Prepare monthly performance and progress reports covering workflow, costs, risks, and recommendations
• Coordinate digital service development projects, including requirements definition and execution tracking
• Monitor performance indicators for digital systems and services
• Support system integration, upgrades, and enhancements across digital platforms
• Identify and resolve technical issues related to digital services
• Report and follow up on information security incidents in line with policies
• Performance monitoring and KPI reporting
• Ensure compliance with RTA governance frameworks and information security policies
• Manage contracts and invoices using the Maximo system
• Reporting and documentation of digital projects

Requirements

• Enterprise systems usage, including Maximo
• Bachelor’s degree in Information Technology, Computer Science, or a related discipline
• Minimum 5 years of experience in digital services development, IT systems, or digital projects
• Technical problem analysis and resolution
• Project management and coordination tools
• User experience (UX) analysis and improvement

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance