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Neighbourhood Officer
Platform Housing Group
Visiting tenants, managing tenancy issues, and building community relations in Worcestershire.
9d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Worcester, England, United Kingdom
Field
Company Size
900 Employees
Service Specialisms
Housing Development
Property Management
Construction Services
Affordable Housing
Regeneration
Consulting
Property Investment
Design & Build
Sector Specialisms
Residential
Affordable Housing
Social Housing
Role
What you would be doing
What you bring
driving licence
social housing
tenancy management
safeguarding
dbs check
customer focus
- This role involves regular travel. A driving licence and use of your own vehicle or alternative means of getting to the required locations is essential.
- You will have experience of working in the social housing sector, particularly with a background of dealing with tenancy management, ASB and safeguarding.
- You will be proactive in your approach, organised and have the ability prioritise your time to meet timeframes.
- This will be a role well suited to someone with experience of working closely with customers to tackle complex issues.
- You will have excellent communication skills and a customer focused approach, understanding the importance of delivering a high standard of service.
- Due to the travel required around the patch, the candidate will ideally be based in Worcestershire.
- This role will require a basic DBS check.
- Medicash membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
- Up to 28 days annual leave (plus bank holidays) with the opportunity to buy and sell leave
- Salary sacrifice electric vehicle scheme
- Learning and Development opportunities
- Health Cash Plan worth up to £1700 p/a with cashback for dental, optical, physio and complementary therapies and more
- Family friendly policies including generous Paternity, Maternity, Shared Parental and Adoption leave plus 3 days paid Urgent Domestic Leave
- Employee reward and recognition scheme with wellbeing hub and discount from a wide range of retailers
- Pension contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- basic dbs check required.
Company
Overview
1,000+ Homes
Annual New Home Delivery
The group consistently delivers over 1,000 new homes each year, contributing to community growth.
- Committed to creating vibrant communities and high-quality homes.
- Strong presence across the UK, focusing on affordable housing and services.
- Reputation for delivering projects on time and within budget.
- Expertise in residential, commercial, transport, and utilities sectors.
- Innovative approach to modern housing solutions, focusing on quality, sustainability, and design.
- Customer First
- Togetherness
- Innovation
- Sustainability
- Respect
2050
Net Zero Target
Aimed to achieve net zero carbon emissions by a specific future date.
- working towards reducing energy consumption and improving energy efficiency in their housing stock
- aiming to develop and maintain sustainable homes with a focus on environmental impact reduction
- taking steps to ensure that new developments are energy efficient and environmentally responsible
- fosters a diverse and inclusive workplace through their Diversity, Equity and Inclusion (DEI) strategy.
- actively works on improving female representation in senior roles to achieve gender balance.
- monitors and reports gender pay gap data with a commitment to addressing disparities.
- ensures equal opportunities for all employees, regardless of background.
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