Warranty Claims Specialist
Jcb
Review and adjudicate warranty claims, ensuring compliance and supporting dealer relationships.
3 days ago ago
Intermediate (4-7 years), Junior (1-3 years)
Full Time
Uttoxeter, England, United Kingdom
Office Full-Time
Company Size
14,000 Employees
Service Specialisms
Construction services
Engineering
Design
Technical Services
Manufacturing
Turnkey
Sector Specialisms
Civil
Construction Management
Consulting
Commercial
Transportation
Education
Healthcare
Travel/Tourism
Role
What you would be doing
product support
defect adjudication
claim verification
dealer training
audits
warranty claims
- Working as part of a product-based team to support our dealer network and drive product improvement
- Adjudicating the source of defect, whether that be operations, supplier or design
- Handling multiple tasks whilst maintaining attention to detail
- Additional tasks to support improvement of claim submission quality, e.g., dealer training and audits
- Verifying the accuracy and compliance of warranty claims against company policies and procedures
What you bring
sap
technical
engineering
administrative
customer service
communication
- You're PC literate, knowledge of the SAP system is preferred
- You have general technical knowledge of some JCB product ranges or in a similar technical field, sound engineering knowledge is preferred
- You have strong administrative skills
- You have previous experience of a warranty, customer service or quality role
- Communication, written and verbal, with various internal and external stakeholders
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
- initial team interview
- in-person interview
Information not given or found
Security clearanceInformation not given or found
People also searched
Quality Engineer Jobs in Stafford United KingdomCustomer Service Jobs in Stafford United KingdomQuality Control Jobs in Stafford United KingdomQuality Coordinator Jobs in Stafford United KingdomTechnical Admin Jobs in Stafford United KingdomCommercial Administrator Jobs in Stafford United KingdomQuality Assurance Jobs in Stafford United KingdomGeneral Admin & Support Jobs in Stafford United Kingdom
Company
Overview
Founded 1945
Company Origin
The company has a rich history, contributing to the development of construction and agricultural machinery since its inception.
>150 Countries
Global Presence
Operates internationally, showcasing widespread adoption and utility across diverse markets.
1975 Leadership
Family Leadership
A legacy of continuous leadership under the same family, ensuring stability and traditional values.
- Specializes in producing a wide range of heavy-duty equipment including backhoe loaders, excavators, and telescopic handlers.
- Known for innovation, they introduced the first backhoe loader, revolutionizing the construction industry.
- Their products are used in diverse projects, from building roads and bridges to working on large agricultural farms.
- Their engineering excellence is reflected in their commitment to durability and performance under the harshest conditions.
- One of the standout innovations is their fastest agricultural tractor, the Fastrac, leading advancements in agricultural productivity.
- Their machinery continues to shape the future of infrastructure, agricultural productivity, and construction projects globally.
- A ‘can do’ philosophy
- A sense of humility
- A sense of urgency
- ‘Jamais Content’ – literally ‘never content’
54.4% Reduction
GHG Emissions vs. 2013
Achieved a significant reduction in greenhouse gas emissions from Scope 1 and 2 sources between 2013 and 2022.
80% Target by 2025
GHG Reduction Goal
Aims to reduce greenhouse gas emissions by over 80% compared to 2013 levels by 2025.
50% CO₂ Emission Reduction
Stage V Diesel Engines
Stage V diesel engines emit significantly less CO₂ compared to pre-2010 models, contributing to cleaner emissions.
150+ Team Members
Hydrogen Engine Development
A dedicated team has built over 75 hydrogen-engine prototypes, showcasing significant progress in alternative energy solutions.
- Seven electric compact models delivering full-shift zero-emission performance.
- First hydrogen combustion engine in industry: zero CO₂ at point of use.
- Over 75 hydrogen-engine prototypes built.
- 130+ evaluation hydrogen engines certified in 11 EU countries as of Jan 10 2025.
- Hybrid hydrogen generator reduces generator runtime by up to 80%
- Green steel agreement with Tata, cutting supply-chain emissions via EAF steel from 2027
- No DEI strategy information publicly available on website or LinkedIn
Kablio AIIf you're someone who helps build and power the world (or dreams to), Kablio AI is your pocket-sized recruiter that gets you hired.
Copyright © 2025 Kablio