RFE & Controls Technology Coordinator

Description

• Organize and facilitate RFE kick-off meetings with Service Sales and Engineering teams.
• Confirm with Engineering that all compliance requirements (UL, CE, ASHRAE, refrigerant regulations, etc.) are fulfilled.
• Ensure external communication is routed through the appropriate channels (e.g., Service Sales for customers, Procurement for suppliers).
• Attend planning meetings for IST and Pre-IST needs for the team.
• Act as the central point of contact between Service Sales and internal departments (Engineering, Manufacturing, Scheduling, etc.).
• Assist in compiling cost estimates for engineering hours, materials, and tooling.
• Track and communicate design revisions, schematic updates, and validation requirements.
• Facilitate communication across internal teams: Mechanical, Electrical, Controls, Procurement, Manufacturing, and Scheduling.
• Collect and verify unit details including model, serial numbers, job name/number, and line number.
• Collaborate with Controls Engineering to gather documentation for PLCs, HMIs, sensors, and communication protocols.
• Monitor project timelines from design through production and rollout.
• Document the requested changes, application type, and installation environment to ensure compatibility and performance.
• Ensure all technical documentation, certifications, and manuals are updated accordingly.
• Coordinate with Procurement to ensure critical components (e.g., compressors, fans, sensors) are accurately sourced and documented.
• Work with the Senior Field Technician to determine what resources are available and where needed.
• Ensure timely and accurate information flow without direct communication with end customers (handled by Service Sales).
• Ensure all stakeholders are aligned on project scope, objectives, and deliverables.
• Document part numbers, last manufacture dates, and reasons for obsolescence.
• Package and deliver finalized documentation to Service Sales/Project Managers.
• Work with Engineering to ensure BOM is finished and packaged for the customer.
• Engineering Change Management
• Coordinate the identification and replacement of obsolete parts.
• Determine the appropriate level of formality based on the complexity of the request (e.g., full meeting vs. technical inquiry).
• Coordinate testing, technician training, and service bulletin creation as needed.
• Maintain and complete the RFE checklist to ensure all required data is captured for factory processing.
• Communicate replacement options, retrofit needs, and system impacts, as determined by Engineering.

Requirements

• Strong organizational and time management skills
• Comfortable facilitating meetings and coordinating feedback
• Understanding of product development and manufacturing workflows
• Experience with Bill of Materials (BOM) and part lifecycle management
• Proficiency in Microsoft Office (Excel, Word, Outlook, PowerPoint)
• Associate or bachelor’s degree in engineering, Engineering Technology, Business Administration, or a related field.
• Experience with ERP systems (e.g., SAP, Oracle) and PLM tools (e.g., Windchill, Teamcenter)
• Effective written and verbal communication skills
• Technical understanding of HVAC systems, controls, and manufacturing processes.
• Attention to detail in reviewing technical documentation
• Willingness to learn technical concepts and systems
• Legal authorization to work in the country of employment
• Familiarity with HVAC systems or industrial equipment (basic understanding)
• Experience in a regulated industry (e.g., HVAC, automotive, aerospace)
• Collaborative mindset with a focus on cross-functional teamwork.
• Ability to track multiple RFEs and follow up with stakeholders
• Strong organizational and communication skills.
• Knowledge of engineering change processes (RFE, ECN, ECR)
• State-of-the-art equipment and tools to support your work
• Coursework or certification in project management or technical documentation.
• Ability to work with cross-functional teams (engineering, procurement, manufacturing, quality)
• Ability to manage multiple projects and priorities simultaneously.
• Experience with document control systems and version tracking
• Skilled in preparing reports, summaries, and presentations
• Ability to read and interpret engineering drawings and specifications
• Process Engineer & Technician time for site travel.

Benefits

• 401K retirement savings plan with employer matching
• Professional development opportunities, including tuition reimbursement, and conference attendance
• Company-sponsored social events and team-building activities
• Generous vacation and paid time off
• Flexible work schedule
• Competitive Salary
• Comprehensive health, dental, and vision insurance plans

Training + Development

Interview process

Visa Sponsorship

Security clearance