Senior Account Executive (Rochester/Albert Lea, MN)

Description

The Senior Account Executive (SAE) role is responsible for prospecting and closing sales to new customers to achieve budgeted sales goals. This position develops and implements sound selling strategies that ensure revenue growth at target or greater profitability levels by selling to new customers. Additionally, the role manages existing business relationships to meet budgeted sales and price goals through retention strategies, strong negotiation, and securing contracts from previously non‑contracted customers. The SAE “saves, secures, and converts” by handling cancellation requests, educating customers on contract details, and obtaining commitments during face‑to‑face interactions, while also resolving all customer service escalations within the defined territory and maintaining and growing billable value in assigned accounts.

• Maintain and grow billable value in assigned accounts; prevent losses and sell new waste streams, services, and products.
• Initiate business‑to‑business sales relationships.
• Prospect and close sales opportunities to meet budgeted goals using effective selling strategies.
• Develop prospect plans, keep key information in the prospect database, and maintain a quality sales pipeline.
• Minimize revenue and account loss by upholding SSDO relationship standards and diffusing cancellation requests; meet/exceed sales call activity goals for retention.
• Increase revenue and profitability through retention calls that improve customer service and profitability.
• Establish and maintain high levels of customer satisfaction.
• Propose solutions that comply with local, state, and federal regulations and coordinate with Area Sales Managers to resolve unique issues.
• Acquire in‑depth industry and company knowledge to prepare complex proposals and recommend equipment optimization and leasing options.
• Stay current on internal sales strategies, operational capabilities, and external market trends.
• Collaborate with Plant Managers and Brokerage Account Managers to upgrade materials, boost profitability, and achieve plant goals.

Requirements

• Demonstrate knowledge of customer needs, pricing, and competition; communicate pricing and service strategies and pursue additional WM business opportunities.
• Bachelor’s degree (or high school diploma/GED) plus 4 years relevant experience.
• 4 years experience in direct B2B sales, cold calling, and phone‑based prospecting.

Benefits

The position operates primarily in a professional office environment, using standard office equipment such as computers, phones, and copy machines. The expected base pay range for this hybrid role is $64,155 – $76,860, with the final salary influenced by experience, education, certifications, and location, and the role is eligible for incentive pay.

WM offers a competitive total compensation package that includes medical, dental, vision, life insurance, short‑term disability, a stock purchase plan, company‑matched 401(k), paid vacation, holidays, and personal days. Benefits may vary by site.

Training + Development

Interview process

Visa Sponsorship

Security clearance