Description

The Navigator develops and implements a case‑management program that provides psychosocial support, coordinates resident transitions across care levels, and offers resources for grief, depression, illness, loss, and trauma. They ensure cross‑functional departmental support for post‑acute services, collaborate with the wellness and activities teams to create holistic programs, and facilitate communication with residents, families, and key stakeholders during condition changes. Participation in continuity of care, transition, and wellness committee meetings is also required, along with conducting assessments, creating treatment plans, and maintaining records.

• Develop and implement a case management program providing psychosocial support.
• Coordinate resident transitions across Independent, Assisted, Memory Care, and Skilled Nursing levels.
• Offer resources and support for grief, depression, illness, loss, and trauma.
• Facilitate cross-functional post-acute services and ensure appropriate care placement.
• Lead resident and family education during condition changes and care transitions.
• Collaborate with wellness, activities, and administration teams to create holistic programs.
• Organize and attend Continuity of Care, Transition, and Wellness committee meetings.
• Conduct assessments, create treatment plans, and maintain records for each resident.
• Provide referrals and tools to connect residents with community resources.

Requirements

Qualified candidates hold an MSW/LCSW, RN license, or a BA/BS in a related field, have at least three years of experience training related to the aging process, and possess case‑management experience on an interdisciplinary team. Experience with Total Quality Management (TQM) is also required.

• MSW/LCSW, RN (licensed) or BA/BS in a related field.
• Minimum 3 years experience training related to aging.
• Proven case management experience within an interdisciplinary team.
• Experience with Total Quality Management (TQM) preferred.

Benefits

When you work at THE FORUM, you have a front‑row seat to the amazing life stories of the wisest people on earth. What’s more, you are part of an extraordinary company – one that’s investing in the future of senior living by investing in you. Don’t just do a job. Be part of an extraordinary life!

THE FORUM is recruiting a hospitality‑focused Health Care Navigator to build relationships, coordinate social services, and locate resources for residents transitioning throughout the continuum of care in Independent and Assisted Living. The Navigator evaluates residents’ needs, assists them in accessing resources, and provides educational programs for staff on dealing with cognitive impairments. The goal is to guide residents, families, and caregivers through successful health and wellness transitions to achieve optimal wellbeing and appropriate levels of care.

This is a full‑time exempt position with a salary range of $84,000 to $103,000.

Team members enjoy a comprehensive benefits package that includes a competitive salary, referral bonus, daily pay, career advancement opportunities, and tuition reimbursement. Additional perks are a $40 monthly on‑site market meal card, 401(k) with employer match, full medical benefits beginning the first of the month after hire, generous PTO accruing from day one, paid holidays after 90 days, on‑site gym, recognition program, and excellent training.

• Competitive salary $84,000–$103,000.
• Referral bonus and daily pay options.
• Career advancement opportunities and tuition reimbursement.
• Up to $40 monthly on-site market meal card.
• 401(k) with employer match.
• Full medical benefits effective first of month after hire.
• Generous PTO accrual from day one and paid holidays after 90 days.
• On-site gym, recognition program, and excellent training.

Training + Development

Interview process

Visa Sponsorship

Security clearance