Opérateur(trice), Communication at Atkinsréalis in Brossard, Quebec, Canada | Kablio

Role

Description

door control

passenger support

station ops

emergency comms

passenger info

Gérer et contrôler les portes d'accès, incluant les CEE (Centre d'Exploitation et d'Entretien)
Disposé à travailler en horaires irréguliers variables (service 24/24)
Gérer et fournir le support requis des appels des passagers depuis le train ou dans les stations du REM;
Gérer l'ouverture et la fermeture des stations (portes d'accès'et / ou portes) et coordonner avec les opérateurs énergie et systèmes pour tous les sous-systèmes des stations;
Communiquer des informations aux parties externes (services d'urgences);
Tenir les clients informés, via le système d'information passager, des informations sur le service, ainsi que des retards ou des perturbations probables sur la ligne;

Requirements

surveillance vidéo

radiocommunication

informatique

diplôme collégial

bilinguisme

service client

Gérer les images de vidéosurveillance;
Facilité à utiliser les outils de radiocommunication
Sens des responsabilités
Courtoisie et excellent service à la clientèle démontré
Bon contrôle et très bonne confiance en soi pour intervenir efficacement dans les situations d'urgences
Expérience pertinente en salle de contrôle ou répartition des services d'urgence - ATOUT
Très bonne vision
Diplôme d'études collégiales un atout
Facilité à travailler avec les ordinateurs car ils seront des principaux outils de travail
Posséder une excellente maîtrise du français et de l'anglais (verbal et écrit).
Sens de l'organisation : pour être en mesure de bien répondre au volume des appels
Très bonne diction : pour communiquer clairement pour les indications

Benefits

Information not given or found

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

Information not given or found

Security clearance

Information not given or found

Company

Overview

C$12.5B

Backlog

Record backlog amid surging demand.

113 km

Bike/Ped Facilities

It has designed an extensive network of cycling and pedestrian infrastructure.

Its tech‑forward Richland Technology Center supports robotics, digital and net‑zero innovation in energy and cleanup.
A nuclear engineering pioneer, it’s the owner’s engineer for U.S. small modular reactor projects and refurbishments.
A trusted tolls and highway consultant, it supports major state DOTs.

Culture + Values

Engineering a better future for our planet and its people.
Safety: We put safety at the heart of everything we do, to safeguard people, assets and the environment.
Integrity: We do the right thing, no matter what, and are accountable for our actions.
Innovation: We redefine engineering by thinking boldly, proudly and differently.
Collaboration: We work together and embrace each other’s unique contribution to deliver amazing results for all.
Excellence: We are proud to do our best, achieve high standards, creating environments where all can thrive.

Environment + Sustainability

Net-zero by 2030

Emissions Goal

Achieved a net-zero target for operational emissions by 2030, marking a significant milestone in sustainability efforts.

87% reduction

Emissions Drop

Reduced Scope 1 & 2 emissions by ~87% compared to a 2019 baseline through strategic measures like divestment and fleet electrification.

62 score

Carbon Performance

Achieved a DitchCarbon score of 62, significantly higher than the industry average of 20, ranking in the top 1% globally.

Over 50%

Sustainable Revenue

More than half of 2022 revenue came from sustainable projects, including clean energy, water sanitation, and mass transit initiatives.

Achieved PAS 2080:2023 certification for whole‑life carbon management in infrastructure.
2022 emissions breakdown: Scope 1 (6,845 tCO₂e), Scope 2 (4,251 tCO₂e), Scope 3 (33,381 tCO₂e); Scope 1‒2 intensity at 0.3 tCO₂e/FTE.

Inclusion & Diversity

No Data Available

Gender Ratio Disclosed?

The company does not publicly share specific numerical data regarding gender ratios or other diversity metrics.

Corporate statement describes an 'inclusive, diverse and energized approach' and 'open culture' founded on core values.
Asia region emphasises sense of belonging, mutual respect, personal touch, interest groups and support for work–life balance.
Culture of learning highlighted through technical Lunch & Learn, case‑study sharing and virtual webinars with global mobility experiences.

Articles

Graduates FAQ – careers

AtkinsRéalis sponsorship – IBTTA

Reddit – interning at AtkinsRealis tips

Company

Overview

C$12.5B

Backlog

Record backlog amid surging demand.

113 km

Bike/Ped Facilities

It has designed an extensive network of cycling and pedestrian infrastructure.

Its tech‑forward Richland Technology Center supports robotics, digital and net‑zero innovation in energy and cleanup.
A nuclear engineering pioneer, it’s the owner’s engineer for U.S. small modular reactor projects and refurbishments.
A trusted tolls and highway consultant, it supports major state DOTs.

Culture + Values

Engineering a better future for our planet and its people.
Safety: We put safety at the heart of everything we do, to safeguard people, assets and the environment.
Integrity: We do the right thing, no matter what, and are accountable for our actions.
Innovation: We redefine engineering by thinking boldly, proudly and differently.
Collaboration: We work together and embrace each other’s unique contribution to deliver amazing results for all.
Excellence: We are proud to do our best, achieve high standards, creating environments where all can thrive.

Environment + Sustainability

Net-zero by 2030

Emissions Goal

Achieved a net-zero target for operational emissions by 2030, marking a significant milestone in sustainability efforts.

87% reduction

Emissions Drop

Reduced Scope 1 & 2 emissions by ~87% compared to a 2019 baseline through strategic measures like divestment and fleet electrification.

62 score

Carbon Performance

Achieved a DitchCarbon score of 62, significantly higher than the industry average of 20, ranking in the top 1% globally.

Over 50%

Sustainable Revenue

More than half of 2022 revenue came from sustainable projects, including clean energy, water sanitation, and mass transit initiatives.

Achieved PAS 2080:2023 certification for whole‑life carbon management in infrastructure.
2022 emissions breakdown: Scope 1 (6,845 tCO₂e), Scope 2 (4,251 tCO₂e), Scope 3 (33,381 tCO₂e); Scope 1‒2 intensity at 0.3 tCO₂e/FTE.

Inclusion & Diversity

No Data Available

Gender Ratio Disclosed?

The company does not publicly share specific numerical data regarding gender ratios or other diversity metrics.

Corporate statement describes an 'inclusive, diverse and energized approach' and 'open culture' founded on core values.
Asia region emphasises sense of belonging, mutual respect, personal touch, interest groups and support for work–life balance.
Culture of learning highlighted through technical Lunch & Learn, case‑study sharing and virtual webinars with global mobility experiences.

Articles

Graduates FAQ – careers

AtkinsRéalis sponsorship – IBTTA

Reddit – interning at AtkinsRealis tips