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Service Manager
Morgan Properties
Oversee maintenance team, ensure property upkeep, handle emergencies.
2d ago
$26 - $28
Intermediate (4-7 years), Junior (1-3 years), Expert & Leadership (13+ years), Experienced (8-12 years)
Full Time
Rochester, NY
Field
Company Size
1,600 Employees
Service Specialisms
Property Management
Residential Apartment Rentals
Real Estate Investment
Community Maintenance
Tenant Services
Social Responsibility Programs
Sector Specialisms
Multifamily
Residential
Role
What you would be doing
preventive maintenance
building inspection
technical troubleshooting
work planning
on call
inventory management
- Interview, hire and train new team members.
- Establish a preventive maintenance schedule, make ready schedule and general work order schedule for team.
- Regularly inspect community buildings, including vacant units.
- Develop and lead a team of Maintenance Technicians through diagnosing problems and providing a resolution.
- Mentor and guide maintenance technicians to increase their overall knowledge base and skill set.
- Partner with office staff to provide exceptional service and follow-up to our residents on any maintenance issues that may arise.
- Provide expert knowledge and troubleshooting in areas such as HVAC, electrical, plumbing, pool maintenance, carpentry, dry walling, exterior structure, and appliance repair.
- Planning, assigning and directing work of maintenance team.
- Be accountable for establishing and preparing a 24 hour on-call schedule for your team, and you must personally always be available in the event of snow and ice or other on-site emergencies.
- Manage and organize inventory of all maintenance materials.
What you bring
hvac
epa
cfc certification
3+ years
driver’s license
30‑min commute
- HVAC/EPA/CFC Certification preferred.
- One-year certificate, 3+ years of related experience, or equivalent education and experience.
- Active and valid driver’s license and a personal vehicle.
- Live within a 30-minute commute of the properties.
- On-call Appreciation, $15/day for holding the on-call phone
- Generous paid time off, including 10 holidays per year and sick leave
- Employee Assistance Program
- Up to 100% Rent Discount
- Education/Tuition Reimbursement Program
- Additional employee discounts available!
- Employee referral payment program (as much as $750)
- Retirement Plan - 401(k) Plan with company match
- Pay Range: $26.00 - $28.50 / HR
- Medical, Dental, and Vision benefits
- $300 Morgan Essentials – paid quarterly
- Long- and short-term disability
- Property Staff Shared Renewal Commissions – paid monthly
- Life/AD&D Insurance
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
Company
Overview
Founded 1985
Year Established
The company was established as a leader in property management.
- Focuses on multi-family residential communities, managing thousands of units across various states.
- Invests in real estate, acquiring and improving properties to enhance value for residents and stakeholders.
- Excels in property maintenance, community engagement, and operational efficiency.
- Portfolio spans from luxury to affordable housing, offering diverse living options.
- Known for strategic acquisitions and a commitment to excellence in property management.
- Approach to real estate is marked by thoughtful redevelopment for long-term sustainability and growth.
- Passion drives the company to build communities through teamwork and collaboration, combining individual strengths to deliver exceptional results.
- Respect is practiced by supporting each other, remaining loyal and honest through adversity and challenges.
- Integrity is a commitment to doing right by employees, residents, and communities.
- Diversity is embraced and celebrated.
- Entrepreneurial spirit is evident in a drive for innovation and a passion to do what has never been done before.
2024
Urban Benchmark
Lacks a comprehensive sustainability strategy or materiality assessment.
- No disclosed net-zero emissions target date or carbon reduction commitments.
- Limited disclosure of environmental performance metrics or oversight structures responsible for sustainability governance.
- No quantitative goals or reported results (e.g., energy savings, carbon reductions) were found on public channels.
- Create a workplace culture where each employee feels connected, empowered, and heard.
- Creating a culture of respect and appreciation for diverse perspectives is foundational to our strategic objectives.
- Established a DEI Council with cross-functional membership to act as advocates and champions for employees.
- Identifies five PRIDE values—Passion, Respect, Integrity, Diversity, Entrepreneurial Spirit—as central to DEI efforts.
- Did not publicly disclose gender-specific demographic statistics or targets.
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