Meter System Engineer

Description

• Maintains up-to-date awareness of industry activities, trends and regulatory issues.
• Supports and adheres to Company’s Code of Conduct and Ethics Policy.
• Provides detailed information and coordinates with internal Company support teams to resolve customer issues.
• Represents Company in a positive, professional manner when working with both internal and external customers.
• Interfaces with utilities, distributors, agents, deployment teams and managed service programs to ensure the utility custom requirements are obtained and configured into the manufacturing process.
• Develop understanding of product strengths and weaknesses as they pertain to market requirements.
• Attends trade shows and regional metering schools to conduct technical presentations in large group session.
• Contribute to development and delivery of technical sales presentations to prospective and/or existing customers.
• Schedules and attends customer wellness visits.
• Develops positive customer relationships through proactive customer management while providing guidance to customers in implementation, operation, training and problem resolution.
• Provides technical expertise and information to sales for customers and prospects on system configurations, use, operation and features with emphasis on “industry best practices” to maximize the value of Company solutions.

Requirements

• The ability to read, analyze and understand professional journals, technical manuals procedures and manuals.
• The ability to prepare reports business correspondence and procedure manuals.
• Required/Desired Certifications: Must have a valid driver’s license
• Ability to develop and deliver technical presentations.
• Technically position Landis+Gyr for all products.
• Desired Education/Experience: 3 to 5 years successful performance in a customer service or technical support related position in an electronic technology related field including independent travel and customer contact. Four-year degree from an accredited college and/or university is preferred. Five years of proven technical sales and/or technical support position in the electrical industry. Experience with utility operations, AMR operations, is a plus. Must have excellent computer skills including the ability to utilize Excel, Word, Outlook and CRM systems. Bilingual French/English is not required but is extremely helpful.
• Required Minimum Years of Experience: 2+ to 5
• Individual must possess and demonstrate excellent customer relations skills, time management skills and ability to manage multiple daily tasks.
• General understanding of utilities and specific knowledge concerning utility distribution systems, power transformers, instrument transformers etc.
• Required Minimum Level of Education: Bachelor's Degree
• Effective oral and written communication skills; strong presentation skills.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance