City Success Manager

Description

• Leveraging data and market insights and working in close collaboration with the local operations team to optimise operational efficiency and performance.
• Participating in pre-tender and tender work to ensure our position as the obvious choice for the London boroughs.
• Support on commercial development and rider engagement and experience initiatives as needed.
• Collaborate closely with inspiring, motivated and fun colleagues towards a common goal.
• By being the point of contact ensuring contractual compliance, monitoring and implementing solutions that address city concerns and complaints funnelled from our user support teams, and following up on impact.
• Building strong relationships with key city stakeholders, leading events and contributing to initiatives in collaboration with the local Public Policy- and other teams to drive improved performance in line with city priorities.
• Drive market expansion efforts by winning agreements and advocating for Voi’s value proposition over competitors.

Requirements

• A Bachelor in business, economics, engineering or similar.
• Experience from leading complex cross-functional projects taking multiple diverging stakeholder needs into account.
• Excellent communication and presentation skills, with the ability to quickly adapt the messaging to a diverse audience.
• Ability to work with analysis of large data sets.
• Professional fluency in English, both written and spoken.
• 2-3 years of experience in account management, business development or strategy, preferably in a fast-paced environment.
• Experience from collaborating with and effectively managing external stakeholders.
• Demonstrated track record in partnerships and negotiations, driving successful outcomes, ideally with both public and private stakeholders.

Benefits

• Get “skin in the game” through our employee options program.

Training + Development

Interview process

Visa Sponsorship

Security clearance