Independent non‑profit regional transmission organization operating New England’s bulk electric grid and wholesale markets.
Manage payroll operations, compliance, and staff for ISO New England
11 days ago ago
$110,000 - $150,000
Experienced (8-12 years)
Full Time
Holyoke, MA
Hybrid
Company Size
540 Employees
Service Specialisms
Energy Market Administration
Bulk Power System Operation
Transmission Planning
Transmission Outage Coordination
Generation Interconnection Studies
Load Forecasting
Reliability Risk Analysis
Market Systems IT Support
Sector Specialisms
Energy
Infrastructure
Utilities
Role
Description
payroll processing
system updates
data analysis
compliance management
travel system
staff training
Payroll Management: Oversee all payroll functions, including off-cycle processing, system updates, data analysis, and employee inquiries.
Lead payroll operations, ensuring accurate, timely processing while maintaining full compliance with federal, state, and ISO standards.
Compliance: Ensure adherence to tax laws, union agreements, FLSA, and IRS guidelines, particularly for remote workers across multiple states.
Business Travel Management: Act as the SME for travel systems, enforce policies, and resolve issues through analysis and system improvements.
People & Knowledge Management: Lead, train, and support payroll staff; maintain up-to-date procedures and oversee the Payroll Business Procedures function.
Requirements
supervisory
payroll
tax compliance
bachelor's
multi-state
communication
5+ years in a supervisory role
Strong understanding of federal and state laws and regulations related to payroll and tax reporting.
Bachelor’s Degree in a business-related field
Comfortable interacting and collaborating with employees at all organizational levels.
Extensive knowledge of payroll principles, practices, and compliance standards.
Recent experience with payroll in multiple states
Demonstrated ability to apply policies using sound judgment and specialized expertise.
Excellent verbal, written, and interpersonal communication skills.
10+ years of processing all aspects of payroll and payroll taxes, including the accounting entries and balancing required to complete a payroll cycle.
Benefits
Distance-based relocation assistance available
Hybrid work schedule with 2-3 days/week onsite
Enhanced 401(k) and financial planning support
Competitive compensation with a base salary + performance bonus
Flexible work hours
Wellness programs, including an onsite gym
Tuition reimbursement and professional development
A stable, mission-driven workplace where your impact truly matters
Robust benefits package, including:
Free coffee at our onsite café
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
no visa sponsorship will be provided.
Security clearance
pre-employment substance abuse testing required.
Company
Overview
32 GW
Generation Capacity
Oversees the dispatch of generation capacity to meet energy demand across six states.
$6 Billion
Annual Transactions
Conducts competitive wholesale electricity markets with significant annual trading volumes.
$116 Million
Revenues
Generates substantial revenue covering core operations, reliability, and scheduling services, while maintaining careful expense management.
Born in 1997 from the New England Power Pool, the company was created to bring competition and reliability to a fragmented electric market.
As a non‑profit ISO/RTO, it oversees minute‑by‑minute dispatch of around 32 GW of generation and 9,000 miles of transmission across six states.
It operates competitive wholesale electricity markets, with about $6 billion in annual transactions and multi‑year capacity auctions.
The organization plans a decade ahead, running detailed power system studies to ensure generation, transmission, and imports meet future demand.
Typical projects include capacity markets, grid planning analyses, and managing the integration of clean energy and imports from Canada.
A standout fact: it balances natural gas, nuclear, renewables, and import power every minute to serve some 15 million customers.
Its financials show revenues over $116 million and expenses around $105 million, covering core operations, reliability, and scheduling services.
Culture + Values
Integrity in everything we do
Commitment to excellence
Collaboration and teamwork
Accountability to our customers and stakeholders
Innovation and continuous improvement
Environment + Sustainability
2050
Net Zero Target Year
Aiming for net-zero greenhouse gas emissions across the energy grid by 2050.
Committed to supporting the region's clean energy transition and ensuring a sustainable future for New England's energy grid.
Collaborating with industry stakeholders to modernize the grid and integrate renewable energy resources.
Operational focus includes reducing environmental impact, promoting energy efficiency, and supporting renewable energy resources.
Inclusion & Diversity
42% Women
Gender Diversity
Percentage of employees who are women.
Fosters an inclusive and diverse workforce, ensuring all employees feel valued and respected.
Committed to creating an equitable work environment, focusing on inclusive practices and diverse hiring.