Community Manager, Matterport at Costar Group in Arlington, VA | Kablio

Role

Description

sentiment monitoring

influencer relations

community moderation

kpi reporting

platform engagement

content curation

Monitor social sentiment, flag trends or opportunities, and identify potential advocates or user stories.
Build and manage relationships with industry influencers, creators, and partners.
Manage moderation and uphold Matterport’s community guidelines to ensure a positive brand experience.
Track community KPIs and provide reports on growth, engagement, and brand sentiment.
Engage daily with Matterport’s online communities across platforms including LinkedIn, Instagram, X (Twitter), Facebook, and YouTube.
Collaborate with the social media team to develop community-driven campaigns and engagement initiatives.
Respond to comments, questions, and messages in a timely, brand-aligned manner.
Support content creation by surfacing user-generated content and community insights.

Requirements

matterport

3d visualization

microsoft office

sprout social

hootsuite

bachelor’s degree

Familiarity with Matterport or 3D visualization tools.
Familiarity with Microsoft Office Suite and Teams
Excellent written communication and interpersonal skills.
3+ years experience in social media management, community management, or digital marketing, ideally within tech, SaaS, or proptech.
Background in real estate, architecture, construction, or related industries.
Deep understanding of social media best practices and trends across platforms.
Experience using social media management and analytics tools (e.g., Sprout Social, Hootsuite, Sprinklr).
Comfortable engaging with professional audiences (B2B) as well as creative communities (e.g., real estate agents, photographers, designers).
Experience managing global or multilingual communities.
A track record of commitment to previous employers
Bachelor's degree required from an accredited, not-for-profit, in-person college/university

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
401(K) retirement plan with matching contributions
Virtual and in person mental health counseling services for individuals and family
Employee stock purchase plan
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Commuter and parking benefits
Paid time off
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

costar group does not provide visa sponsorship for this position.

Security clearance

pre‑employment substance abuse testing will be performed.

Company

Overview

Founded 1987

Year Established

The year the company was first established.

Offers comprehensive data on properties, tenants, leases, and market conditions globally.
Known for its pioneering technology and research, delivers powerful insights to commercial real estate professionals.
Its旗舰平台, CoStar, provides unmatched property data, news, and analytics.
Platforms used by real estate professionals, from brokers to investors to property managers.
Expanded through strategic acquisitions, including the purchase of LoopNet and Apartments.com.
Data-driven insights help clients make informed investment and leasing decisions, shaping the global real estate market.

Culture + Values

Customer Focused: We strive to make a positive impact on our customers through innovative solutions.
Ownership: We take personal responsibility for delivering results.
Integrity: We act with transparency and integrity in everything we do.
Innovation: We drive progress through creativity and technology.
Collaboration: We believe in the power of diverse teams working together to achieve more.
Excellence: We are dedicated to the pursuit of excellence in our products and services.

Environment + Sustainability

2040

Net Zero Commitment

Aims to achieve net zero carbon emissions by this target year.

Committed to energy-efficient building designs and energy-saving programs.
Uses technological advancements to reduce environmental impact.
Annually tracks and reports on carbon footprint and environmental metrics.

Inclusion & Diversity

40% Global Workforce

Women Representation

Approximately 40% of the global workforce consists of women.

Committed to creating an inclusive and diverse workplace where all employees can thrive.
Has set specific goals to increase the representation of women in leadership roles.
Implemented training programs to promote diversity awareness and inclusive leadership.

Articles

Press Room – CoStar Group news & updates

Reddit post – scam warning about impersonators

Role

Description

sentiment monitoring

influencer relations

community moderation

kpi reporting

platform engagement

content curation

Monitor social sentiment, flag trends or opportunities, and identify potential advocates or user stories.
Build and manage relationships with industry influencers, creators, and partners.
Manage moderation and uphold Matterport’s community guidelines to ensure a positive brand experience.
Track community KPIs and provide reports on growth, engagement, and brand sentiment.
Engage daily with Matterport’s online communities across platforms including LinkedIn, Instagram, X (Twitter), Facebook, and YouTube.
Collaborate with the social media team to develop community-driven campaigns and engagement initiatives.
Respond to comments, questions, and messages in a timely, brand-aligned manner.
Support content creation by surfacing user-generated content and community insights.

Requirements

matterport

3d visualization

microsoft office

sprout social

hootsuite

bachelor’s degree

Familiarity with Matterport or 3D visualization tools.
Familiarity with Microsoft Office Suite and Teams
Excellent written communication and interpersonal skills.
3+ years experience in social media management, community management, or digital marketing, ideally within tech, SaaS, or proptech.
Background in real estate, architecture, construction, or related industries.
Deep understanding of social media best practices and trends across platforms.
Experience using social media management and analytics tools (e.g., Sprout Social, Hootsuite, Sprinklr).
Comfortable engaging with professional audiences (B2B) as well as creative communities (e.g., real estate agents, photographers, designers).
Experience managing global or multilingual communities.
A track record of commitment to previous employers
Bachelor's degree required from an accredited, not-for-profit, in-person college/university

Benefits

Comprehensive healthcare coverage: Medical / Vision / Dental / Prescription Drug
Life, legal, and supplementary insurance
401(K) retirement plan with matching contributions
Virtual and in person mental health counseling services for individuals and family
Employee stock purchase plan
Complimentary gourmet coffee, tea, hot chocolate, fresh fruit, and other healthy snacks
Commuter and parking benefits
Paid time off
Access to CoStar Group’s Diversity, Equity, & Inclusion Employee Resource Groups
Tuition reimbursement On-site fitness center and/or reimbursed fitness center membership costs (location dependent)

Training + Development

Information not given or found

Interview process

Information not given or found

Visa Sponsorship

costar group does not provide visa sponsorship for this position.

Security clearance

pre‑employment substance abuse testing will be performed.