Solar Sales Operations

Description

• Review photos and plans to ensure that the customer’s home is a good fit for our proposed solution
• Keep homeowners informed at every step to ensure a smooth and positive experience.
• Troubleshoot issues quickly, removing roadblocks that could delay sales or installations.
• Share best practices, tips, and live feedback to help the team improve.
• Actively sell solar, EV chargers, smart panels, and batteries over the phone and online.
• Help newer team members gain confidence with tools, products, and sales conversations.
• Work directly with homeowners to schedule site assessments and move projects forward.
• Process and complete change orders quickly and accurately.
• Set the standard for great customer interactions by taking calls and handling complex cases yourself.
• Use Aurora to create or review system designs for accuracy and feasibility.
• Walk customers through financing, incentives, and ROI in plain terms.

Requirements

• Provide detailed product knowledge and explain technical aspects clearly.
• Proficient computer skills – must be able to navigate quickly between multiple programs
• Enjoy a fast paced environment where you will move between various tasks, customers, and conversations
• Skilled at navigating customer calls, technical design work, and sales follow-ups.
• 2+ years in sales, technical sales, customer service, or related fields.
• Knowledge of solar PV, EV chargers, smart panels, and battery storage is a plus but not required
• Great communicator who can build rapport quickly and work with people both internally and externally leaving a positive impression on all
• Confident explaining complex financing options and incentive programs to customer

Benefits

• Great attitude – we can teach you all of the technical skills and knowledge needed to be successful but we ask that you show up with a positive attitude and be excited about the work we are doing

Training + Development

Interview process

Visa Sponsorship

Security clearance