Sales/Engagement Manager

Description

The Engagement Manager will be part of the Vertical Business Unit (VBU) and work closely with the leadership team to bring a focused approach toward addressing customers’ needs and strategies. You will help Quest Global build and grow client relationships and also act as a strategic partner to your team, you will assess and provide ground intelligence on client needs and relationship.

• Customer Communications. Hold quarterly or monthly customer reviews in partnership with the Delivery team and other communications per Quest process.
• Relationships. Leverage existing customer relationships with account’s engineering influencers and decision makers at both executive and mid-level manager levels. Develop and expand relationships with senior and mid-level customers.
• Revenue and Profit Growth. Lead overall effort to grow revenue and profit to emerge as a key strategic partner for the account.
• Unsolicited Campaigns. Identify and lead unsolicited, strategic campaigns to grow the account. Leverage Quest relationships, influence customer decision makers, monitor milestones, track action item progress and lead the campaign proposal effort.
• Existing major outsourcing suppliers including SWOT and accounts’ assessment of respective suppliers.
• Billing Rate Negotiations. Lead efforts to establish rates that leverage value pricing. Includes data gathering, analysis, proactive engagement of customer champions, pricing strategies, competitive positioning, competitor assessment, etc.
• Account Analysis, Plans and Implementation. Develop and implement in-depth analysis and strategic account planning (StrAP) for account to identify key focus areas for growth including account headcount, competitive analysis, customer needs per engineering service area, SWOT, Quest relationship summary and Quest capability gaps.
• Expand to New Locations. Develop and implement plans to enter new geographies or divisions of accounts as per the strategic account plan.

Requirements

Citizenship requirement: Due to the nature of the work, U.S. citizenship is required.

This role is considered an Hybrid position located in Windsor, CT

Travel requirements: Due to the nature of the work, 25% of travel is required.

• Account engineering knowledge and complete product life-cycle knowledge including, engineering processes including design, manufacturing, analysis, aftermarket, quality, fielded product support (both software & hardware) challenges related to cost, delivery, schedule, or support internal funding process including timing, influencers and approvals outsourcing processes, funding, upcoming changes and leadership
• Formal training/experience in program management, negotiations, and strategic selling.
• Experience working with global remote team/ offshore delivery model environment.
• The ideal candidate must have experience in the aerospace industry, preferably with engine OEMs.
• Strong commercial skills and experience including selling process, negotiating, pricing, costing, discount structures, terms and conditions, sales strategy development, execution and sales proposal development.
• Excellent interpersonal communication skills, both verbal and written, and ability to communicate effectively at all levels.
• Experience leading cross functional teams.
• Proven ability to grow businesses profitably.
• Bachelor’s Degree
• You must be able to commute to and from the location with your own transportation arrangements to meet the required working hours.
• The individual will identify customer pain points, demonstrate ability in creating long-term customer solutions and bring long-term trusted relationships, maturity, scalability, and sustainability.
• Results driven, high energy, self-motivated, persistent and able to work independently
• Project Management Professional preferred.
• Deep domain knowledge of the industry, with knowledge of products & lifecycle, engineering & manufacturing processes, major OEMs, major engineering services suppliers, external drivers and funding.
• Decisive, analytical, strategic thinker.
• Experience with sales and account management and in developing strategic plans.
• Understanding of relevant/adjacent technologies and competitor’s services.

Benefits

401(k)

Dental insurance

Compensation decisions are made based on factors including experience, skills, education, and other job-related factors, in accordance with our internal pay structure. We also offer a comprehensive benefits package, including health insurance, paid time off, and retirement plan.

Vision insurance

Paid time off

Pay Range: $90,000-$115,000 year plus bonus(up to 25%)

401(k) matching

Health insurance

Training + Development

Interview process

Visa Sponsorship

Security clearance