Description

The Business Development Consultant will drive strategic project execution within the KSA district, collaborating with the Distribution Center of Excellence, Distribution Strategy, Cat Digital, and segment partners. Responsibilities include improving dealer‑specific product support operations, advising on marketing, digital and sales initiatives, and leveraging data and analytics for decision‑making. Strong influencing, project management, and organizational skills are essential to coordinate meetings, manage timelines, and deliver results.

• Facilitates creation of the right products and services to resolve customer business issues.
• Fosters strong customer relationships via delivery on commitments, open communication, and ongoing feedback/improvement.
• Advises others on creating customer‑focused environments in various scenarios.
• Anticipates customer needs and proactively exceeds expectations.
• Measures customer satisfaction to implement service improvements.
• Communicates and models the criticality of customer focus as an organizational strategy.
• Identifies key industry segments and their characteristics.
• Names key industry players, leaders, and trendsetters.
• Applies critical‑thinking techniques in decision‑making processes.
• Identifies, obtains, and organizes relevant data and ideas.
• Documents data, ideas, stakeholders, and processes.
• Assists in assessing risks, benefits, and alternatives.
• Delivers helpful feedback focusing on behaviors without offending recipients.
• Makes oral presentations and writes reports needed for work.
• Communicates client expectations clearly to all parties.
• Participates in negotiating terms of business relationships.
• Conducts periodic reviews of work effort, progress, issues, and successes.
• Maintains productive, long‑term relationships with clients or vendors.
• Creates opportunities to educate support teams on client priorities.
• Participates in orchestrating and coordinating a team sale.
• Uses proper resources for day‑to‑day support of existing clients.
• Analyzes sales history and current activity for specific accounts.
• Coordinates with internal support functions to meet unique client needs.
• Provides account management support to specific customers or accounts.
• Acquires and retains customers using value‑selling techniques.
• Coaches others on application of value‑selling principles and practices.
• Delivers value‑added services beyond product delivery.
• Qualifies sales prospects based on clear understanding of customer business needs.
• Solicits feedback from the customer community as a valued service provider.
• Teaches and coaches value‑selling to others within the organization.

Requirements

Candidates must hold a bachelor’s degree, possess working knowledge of Cat systems, and have at least five years of experience in commercial, marketing or digital roles. Fluency in Arabic is a plus, and strong influencing and project‑management abilities are required. The role involves more than 20 % travel locally and regionally and is a full‑time onsite position based in Riyadh, Saudi Arabia.

• Bachelor’s degree required.
• Working knowledge of various Cat systems and processes.
• Minimum of 5+ years experience in commercial, marketing or digital roles.
• Fluency in Arabic is a plus.
• Strong influencing and project management skills.
• Travel requirement: >20% locally and within the region.
• Recognizes, clarifies, and prioritizes concerns.
• Listens to feedback without defensiveness and uses it to improve communication.
• Avoids technical jargon when inappropriate.
• Considers non‑verbal cues from individuals and groups.
• Focuses on issues rather than personalities during negotiations.
• Uses active listening and probing to surface problems and interests.
• Willingness to examine own position in negotiations.
• Presents own position and attentively listens to others' positions.

Benefits

Caterpillar is an equal‑opportunity employer that values integrity, excellence, teamwork, commitment, and sustainability. The company offers professional growth opportunities, leadership programs, and a culture that celebrates diversity while encouraging collaboration. Employees are supported to be continuously challenged and to contribute to the shared success of the organization.

Training + Development

Interview process

Visa Sponsorship

Security clearance