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Breakfast Buffet Attendant-F&B
Highgate
Highgate is a global investment and hospitality management firm focused on creating value in real estate.
Setup, serve, and maintain breakfast buffet ensuring guest satisfaction and cleanliness.
4d ago
Junior (1-3 years)
Full Time
Saddle River, NJ
Onsite
Company Size
2,000 Employees
Service Specialisms
Hospitality
Real Estate Investment
Asset Management
Property Development
Hotel Management
Investment Management
Sector Specialisms
No specialisms available
Role
What you would be doing
buffet setup
table service
opening duties
cleaning
compliance
guest satisfaction
Attend all hotel required meetings and trainings.
Ensure overall guest satisfaction.
Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
Pro actively pre-bussing tables, and promptly resolving any guest requests.
Employees must at all times be attentive, friendly, helpful and courteous to guests, managers and fellow employees.
Maintain a friendly and warm demeanor at all times.
Maximize efforts towards productivity, identify problem areas and assist in implementing solutions.
Complete daily opening and closing duties and cleaning according to established side-work checklist.
Maintain regular attendance in compliance with Highgate Hotel Standards, as required by scheduling, which will vary according to the needs of the hotel.
Assist fellow employees as needed throughout the shift.
Set up and Break down of the breakfast buffet area according to established standards.
Keep all tables cleaned and properly set according to property specific standards.
Keep all work areas clean and properly stocked according to the current meal period.
Maintain high standards of personal appearance and grooming, which includes wearing the proper uniform and nametag.
What you bring
confidentiality
high school
problem solving
multitasking
communication
heavy lifting
Must be able to maintain confidentiality of information.
High School diploma or equivalent and/or experience in a hotel or a related field preferred.
Must be able to understand and apply complex information, data, etc. from various sources to meet appropriate objectives.
Must be able to multitask and prioritize departmental functions to meet deadlines.
Ability to stand during entire shift.
Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
Must be effective in handling problems, including anticipating, preventing, identifying and solving problems as necessary.
Must be able to show initiative, including anticipating guest or operational needs.
Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
Heavy work - Exerting up to 100 pounds of force occasionally, and/or 50 pounds of force frequently and/or 20 pounds constantly to lift, carry, push, pull or otherwise move objects.
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