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Service Coordinator
Harris
Coordinate day-to-day operations in customer service, inventory tracking, dispatching, and purchasing for the sheet metal team.
17d ago
$20.14 - $30.2
Intermediate (4-7 years)
Full Time
Shreveport, LA
Onsite
Company Size
1,517 Employees
Service Specialisms
Construction services
Project Management
Consulting
Engineering
Architecture
Property Development
Design
Technical Services
Sector Specialisms
Commercial
Industrial
Institutional
Design and Engineering
Construction
Building Automation
Service
Manufacturing
Role
What you would be doing
dispatch support
customer support
work order management
inventory tracking
payment processing
expense management
- Create and assign new calls and special projects.
- Provide backup dispatch support for service or special projects.
- Answer incoming service phone calls and provide customer support.
- Apply materials to work orders and ensure accurate recordkeeping.
- Review daily check log, match checks to work orders, and apply payments.
- Make collection calls to delinquent customers.
- Process expense reports and manage credit card allocations.
- Track shop inventory, ensuring accurate cost allocation and usage.
- Maintain purchase orders.
- Serve as main dispatcher for the sheet metal team:
- Conduct material audits on service calls.
- Audit service calls.
- Manage time submission for the sheet metal team.
- Create and enter work orders as needed.
- Accept and process customer credit card payments.
What you bring
microsoft office
multitasking
mechanical systems
communication
organization
experience
- Proficiency with Microsoft Office and business software systems.
- Ability to multitask and prioritize in a fast-paced environment.
- Basic understanding of mechanical systems preferred.
- Strong communication skills, both written and verbal.
- Strong organizational skills with attention to detail.
- Previous experience in dispatch, administrative support, or customer service.
- Sales Incentive Program
- Medical, dental, vision, and life insurance
- Paid Parental leave
- 401K with company match
- Vacation time, sick time, and paid holidays
Information not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearance- credit and criminal background checks will be conducted
People also searched
Company
Overview
1948 Founded
Year of Establishment
The company was established in 1948 in St. Paul, Minnesota.
4.3M sq ft campus
Zero-Energy Corporate Campus
Constructed a massive zero-energy corporate campus with advanced fabrication and quality assurance.
- Evolved from a regional mechanical shop into a nationwide design‑build force.
- Combining in‑house engineering, BIM/VDC, prefabrication and controls expertise, they bridge design and construction seamlessly.
- With fourteen regional offices and a portfolio spanning stadiums, power plants, hospitals and corporate campuses, their reach is vast.
- Projects range from Allegiant Stadium and VA hospital in New Orleans to net‑zero corporate campuses with massive prefabricated systems.
- Their engineering-led Design Studio champions energy modeling, CFD analysis and smart layouts to optimize performance.
- Construction services cover HVAC, plumbing, process piping, commissioning, automation and quality assurance.
- Manufacturing and conveyor divisions produce sheet metal, plumbing systems and sanitary conveyor solutions for diverse industries.
- They emphasize prefabrication and JIT delivery, turning complex mechanical systems into precisely timed offsite assemblies.
- Honesty – We are open, transparent and committed to doing the right thing.
- Passion – We love what we do.
- Creativity – We are curious, resourceful and always willing to learn.
- Accountability – Whatever we do, we own it.
- Teamwork – We trust each other. We challenge each other. From there, anything’s possible.
- Empowered team members united in common purpose working together without barriers and delivering remarkable results.
- Commitment to continuous improvement and business growth supported by flexibility, mentorship and personal development.
- One team caring for and respecting each other and our customers in a fun, hard‑working and safe environment.
- Certainty that risk will be managed; safety will be a top priority; and buildings will operate as expected.
53% Less Energy
Energy Efficiency Achievement
Cascade Meadow project achieved显著 less energy use than code through sustainable features like geothermal coils and green roofs.
LEED Platinum
Sustainable Building Certification
Delivered U.S. Bank Stadium with LEED Platinum certification, showcasing advanced environmental design.
Net Zero Energy
Renewable Energy Utilization
Corporate campus designed to achieve net zero energy usage, powered entirely by renewable sources.
- Delivers LEED-certified projects ranging from Certified to Platinum levels.
- Patent-protected sustainable processes (Fluidized Bed Incineration) with patents pending for new energy-efficient processes.
- Conducts building performance assessments to identify low-cost environmental improvements in energy, ventilation, and indoor air quality.
2017
Year of Inception
The company's talent and culture focus group was created in 2017, establishing a foundation for their inclusion and diversity efforts.
- Signed on to Culture of CARE initiative of Associated General Contractors to attract diverse talent.
- Inclusive Leadership training added for leaders to foster psychological safety.
- No gender‑specific statistics publicly provided.
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