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Yardi Affordable Specialist - Helpdesk and Trainer
Related Management Company
Innovative global real estate developer managing development, operations, construction and investment.
Oversee Yardi Affordable module support, training, compliance, and system maintenance.
Assist in Affordable system upgrades, implementations, integrations, and maintenance through validation and testing of proposed resolutions and releases.
Point of contact for Yardi Affordable Module, other Yardi products used by RMC and end-user questions to ensure they are addressed in a professional and timely manner.
Keep current on all Yardi Affordable module feature updates and system changes to ensure the software is understood and utilized to the fullest capacity. Suggest improvements in work procedures.
Assist in onboarding acquired and new properties into the system working with inside Compliance teams, Asset Management and IT to ensure new properties are appropriately set-up.
Maintain a high level of communication with internal stakeholders. Communicate effectively with Yardi end users, Yardi customer representatives, and internal Related IT teams
Assist with research and testing new software versions, service packs, plugins, and customizations.
Communicate timely with Property Management, Compliance and Leasing teams the Affordable module business implications of upgrades and assist in training for those changes.
What you bring
yardi
sql
etl
lihtc
hud
3+ years
Primary Yardi trainer and job aide creator. Troubleshoot and correct Yardi affordable functional/process issues.
Three plus years of experience in affordable property management, compliance, and leasing. Working knowledge of market rate and commercial set up in Yardi.
Ability to work with Yardi vendor representative and RMC staff to pro-actively ensure all RMC business needs are being met.
Expert knowledge of LIHTC and HUD programs. Familiarity with NYC rent stabilization a plus but not required.
Ability to speak effectively with diverse employee populations.
Three plus years maintaining all aspects of Yardi software environment, including all admin level tasks
Ability to perform ETLs, use YSR and basic to intermediate level SQL
Benefits
Social Wellness: 19+ days of PTO; mental health counseling & resources; fertility, surrogacy, and adoption assistance; volunteer days and donation matching
Personalized Health Care: Multiple medical, dental, and vision plan options; Employee Assistance Program
Career Development: Learning & training programs; tuition & certification reimbursement; internal advancement opportunities
Financial Benefits: Competitive salary and incentive packages; matching 401(k); FSAs and HSA; employer-paid life and AD&D insurance; paid leave & disability programs
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