Leading provider of housing, care, and support services across the UK.
Daily duties include walking the property to inspect CCTV, fire doors and communal areas, greeting residents and visitors, handling repair and cleaning requests, providing the first line of support when other services are unavailable, monitoring incidents calmly and swiftly, and working with partners to manage anti‑social behaviour.
The role requires calmness under pressure, excellent communication and judgement, a passion for supporting others, a valid driver’s licence with a business‑insured vehicle (mileage reimbursed), ability to use technology for monitoring and record‑keeping, and an enhanced DBS check (cost covered by the employer). Inclusion, wellbeing and diversity are core values at Home Group.
The role is Housing Concierge for Home Group in Hartlepool, permanent part‑time 35 h/week on a 4‑on‑4‑off night schedule, salary £12.60 per hour (£24,638 pro‑rated). No Certificate of Sponsorship is available. The position is aimed at night‑time workers who prefer working through the night.
Employees enjoy 34 days of leave (pro‑rated, including bank holidays and a “me day”), paid volunteer time, pension contributions matching up to 7 %, a health cash plan that can save up to £1,140 annually, supermarket discounts, travel expense reimbursement and a clear career development pathway with training.