Ground Transport Project Coordinator

Description

• Proactively plan and communicate with stakeholders to minimise disruption and maximise revenue during forecourt and car park works.
• Support communications teams in responding to customer queries and complaints during project phases.
• Assist with negotiations and commercially driven outcomes with third parties impacted by works.
• Work closely with internal teams to ensure smooth execution of Ground Transport initiatives.
• Partner with Customer Experience and Marketing teams to design and implement signage and wayfinding solutions.
• Collaborate with the Project Manager and OSH team to identify and mitigate risks using the PAPL Risk Management Framework.
• Implement and maintain product strategies and standards that maximise customer satisfaction and commercial returns.
• Contribute to the Ground Transport business plan, ensuring seamless project coordination and an optimised customer journey.
• Manage contractor performance and compliance, defining robust service strategies throughout construction works.
• Optimise project delivery programs to minimise revenue loss and disruption.

Requirements

• Collaborative and approachable, with the ability to build constructive relationships with internal and external stakeholders.
• Experience in the origination, development and execution of business improvement initiatives
• Proven experience of project delivery and coordination in an airport environment
• Strong written and verbal communication skills.
• Minimum 2 years’ experience in a ground transport environment

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance