Enables dynamic, on-demand transit services for public agencies, schools, and transportation systems.
Oversee driver safety, training and compliance for transit operations.
19 days ago ago
$75,000 - $85,000
Intermediate (4-7 years)
Full Time
Sunnyvale, CA
Field
Company Size
1,900 Employees
Service Specialisms
Microtransit
Paratransit
Student transit
Transit consulting
Corporate and campus shuttles
Health transportation
Transportation planning
Operations and operational support
Sector Specialisms
Transit planning
Tech-enabled transit
Multimodal transit networks
Bus network redesign
Feasibility studies
Microtransit planning
Corporate shuttles
Campus shuttles
Role
Description
driver training
root cause
dot compliance
safety audits
field visits
data monitoring
Design, deliver, and continually improve driver training programs - including onboarding, remedial, and refresher sessions - with a strong focus on safety, defensive driving, and passenger assistance.
Lead root cause analyses for accidents and incidents and develop corrective action plans.
Support and occasionally act as the Designated Employer Representative (DER) for DOT compliance, ensuring accurate recordkeeping and timely follow-up on testing or incidents.
Provide hands-on instruction in:
Partner with operations, safety, and compliance teams to align local practices with company-wide goals.
Serve as a visible leader across markets - fostering a culture of safety, accountability, and support.
Support reporting and communication between field teams and central operations
Conduct regular field visits (approximately 25% travel) to observe service quality, reinforce training, and coach drivers in real-world conditions.
Monitor trends in safety data and collaborate with central operations to identify opportunities for proactive coaching or process improvements.
Maintain training documentation, certifications, and compliance records.
Serve as the primary safety lead for the region - conducting post-incident reviews, safety audits, and ride-alongs to ensure compliance with company and regulatory standards.
Evaluate driver performance through ride-alongs, skills assessments, and feedback sessions.
Assist in driver scheduling for trainings and ensure operational readiness across markets.
Requirements
cdl
passenger endorsement
defensive driving
3+ years
lms
safety protocols
Defensive Driving
Excellent communication and interpersonal skills; able to train and inspire adult learners.
Proficiency with digital tools (LMS platforms, dashboards, spreadsheets, etc)
3+ years of experience in driver training, operations management, or field supervision, preferably in fixed route and paratransit settings.
Commercial Driver’s License (CDL) with passenger endorsement required.
Comfort balancing field work with administrative and compliance tasks.
CPR/First Aid
Strong understanding of safety protocols, ADA requirements, and DOT regulations.
CPR/First Aid & Emergency Procedures
PASS (Passenger Assistance Safety and Sensitivity)
De-escalation Training
LLLC Defensive Driving
Proven ability to coach, motivate, and manage performance among diverse driver teams.
Other state- or service-specific certifications as needed.
Benefits
Final salary will be determined based on experience, knowledge, and skills.
Wheelchair Securement & Passenger Sensitivity
Salary Range: $75,000 - $85,000 / year
Comprehensive benefits package, including medical coverage, paid time off, and 401(k) matching.
Opportunities for certification, advancement, and leadership development.
Training + Development
Information not given or found
Interview process
Information not given or found
Visa Sponsorship
Information not given or found
Security clearance
Information not given or found
Company
Overview
700+ Partners
Global Clients
Operates with over 700 partners worldwide, including municipalities, schools, and healthcare providers.
$1B+ Funding
Capital Raised
Backed by over $1 billion in funding to support growth and innovation in TransitTech.
$3.5B Valuation
Market Value
Recently valued at $3.5 billion, establishing leadership in the transit technology sector.
Founded in 2012 as a ridesharing app with algorithm-driven route optimization.
Transitioned from consumer services to a B2B TransitTech provider for public and private transit systems.
Enables microtransit, paratransit, school and employee shuttles, and non-emergency medical transport.
Technology is used across five continents, demonstrating scalability and adaptability to diverse mobility needs.
Known for transforming traditional fixed-route systems into dynamic, demand-responsive transit networks.
Culture + Values
They are driven by a shared purpose: to improve transportation by using technology to make it more accessible, efficient, and sustainable.
They foster an environment that celebrates curiosity, experimentation, and personal growth.
They believe in being clear and transparent, taking ownership, and following through.
They are relentless in their pursuit of excellence, never settling for ‘good enough.’
They work collaboratively, with a mindset of humility and a belief that they’re better together.
Environment + Sustainability
By 2040
Net Zero Goal
The company aims to achieve net-zero carbon emissions by 2040, demonstrating a strong commitment to sustainability and climate action.
Reduces carbon emissions for cities by using data-driven demand response in transit systems.
Partnerships focus on reducing vehicle miles traveled (VMT) to lower emissions.
Electric vehicle (EV) initiatives are part of their strategy to reduce their fleet’s carbon footprint and improve sustainability.
Inclusion & Diversity
40% Leadership
Female Representation in Leadership
40% of the leadership team is made up of women, reflecting significant strides in gender diversity.
30% Tech Roles
Gender Diversity in Engineering and Product Teams
Women represent 30% of the workforce in engineering and product teams, showcasing progress in gender diversity within technical roles.
Committed to building an inclusive culture where every individual feels respected, valued, and supported.