Description

The Accounts Receivable Collections Specialist manages and collects outstanding receivables from all clients, including general contractors and subcontractors, ensuring timely payments while maintaining strong customer relationships. The role requires knowledge of construction billing processes, lien rights, retention, and job cost accounting to reduce Days Sales Outstanding and improve cash flow.

• Proactively contact customers via phone, email, or written correspondence to follow up on past‑due invoices.
• Establish payment arrangements and monitor adherence to agreements.
• Resolve disputes or billing issues promptly to prevent payment delays.
• Maintain a professional, customer‑focused approach during difficult conversations.
• Provide backup support for the Cash Application Specialist.
• Maintain clear, concise, and accurate collections notes documenting reasons for non‑payment.
• Recommend escalation, lien, or legal action when necessary.
• Identify recurring payment delays and collaborate to improve billing accuracy.
• Suggest and assist with strategies to reduce average collection time and increase efficiency.

Requirements

• High school diploma or equivalent required; bachelor’s degree preferred.
• 3+ years of B2B accounts receivable collections experience; 1+ year in construction preferred.
• Knowledge of lien laws, retainage rules, and construction billing methods.
• Excellent verbal, written, and negotiation communication skills.
• Ability to work independently and as part of a fast‑paced team.
• Positive safety attitude and unwavering personal integrity.
• Strong spreadsheet skills with proficiency in Microsoft Excel and Word.
• Willingness to initiate and build strong relationships with customers and project team members.
• Logical problem‑solving ability and creativity in reasoning.

Benefits

Training + Development

Interview process

Visa Sponsorship

Security clearance