Real estate investment, development, and management firm specializing in residential communities.
Assist community managers with leasing, resident management, and marketing across Ohio properties.
2 days ago ago
Junior (1-3 years)
Full Time
Columbus, OH
Onsite
Company Size
120 Employees
Service Specialisms
Property Development
Design
Sector Specialisms
Multifamily
Student Housing
Single-Family Rentals
Property Technology
Value-Add Investments
Core Plus Investments
Preferred Equity
Development
Role
Description
property surveys
lease management
retention programs
work orders
market study
resident liaison
Complete property surveys of neighboring properties focusing on amenities, rents, concessions, and property curb appeal.
Submit all lease and applications to Property Manager immediately upon completion with appropriate deposit dollars.
Design and recommend to Management Company resident retention and incentive programs. Implement these programs after approval.
Assist with coordinating resident appreciation events.
Deliver completed lease to Management Company within 24 hours of resident move-in.
Strive to renew 100% of all Resident leases at or close to market and 30 days prior to expiration. Use the budgeted rent schedule or approved prices from Management Company.
Complete resident move-in and move-out checklists with residents.
Conduct all business in accordance with the company policies and procedures, Fair Housing, ADA, Fair Credit Reporting Act, and all other federal, state and local laws pertaining to multi-family housing.
Ensure clean move-ins, complete unit inspections and place move-in gifts as appropriate.
Check vacant units to ensure readiness for tours
Complete weekly activity summary and time log and submit as required each week to the Management Company office.
Distribute all resident communication when asked (newsletters, notices, etc).
Ensure all leases are signed and money paid prior to issuance of property keys and access codes.
Complete the vacate settlement statement and return it and all lease copies to the office within one week.
Perform duty of showing, accepting application and completing the lease process for current and future available units.
First point of contact for all prospects and residents
May be required to be on-call and aid during staffing deficiencies on-site.
Entering and closing work orders
Ensure all applications are completed accurately and processed according to the guidelines in the section Applications/Leases/Move-ins.
Post vacant apartments on Craigslist and other suitable and approved marketing venues as defined by Management Company.
Conduct Open Houses and participate in other special events as requested by Corporate Managers.
Study the surrounding market, noting trends and opportunities with respect to such items as utilities, parking, value-added services and community needs.
Maintain confidentiality on all matters pertaining to the property, ownership and residents.
Requirements
1+ year
travel
driver’s license
microsoft office
organization
customer service
At least one year of experience preferred.
This position requires some weekend availability and travel, sometimes with little advanced notice and for extended periods of time.
Valid driver’s license may be required.
Ability to provide courteous and professional service to residents, property managers and supervisors.
Superior organization and communication skills.
Must be honest in time reporting.
Educational degree not required.
Ability to maintain courteous and professional relations with vendors and other service providers.
Knowledge of Microsoft Office products (Excel, Word, PowerPoint, etc.).
Benefits
Upkeep in the model unit as well as the pathway to the model unit