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Account Manager
Sudlows
Manage and grow key accounts, drive sales, and ensure customer satisfaction for services.
13d ago
Expert & Leadership (13+ years), Junior (1-3 years), Experienced (8-12 years)
Full Time
Watford, England, United Kingdom
Office Full-Time
Company Size
247 Employees
Service Specialisms
Engineering
Design
Technical Services
Consulting
Project Management
Construction Services
Data Centre Solutions
Energy Efficiency
Sector Specialisms
Critical Infrastructures
Enterprise Services
Facilities Management
Data Centres
Electrical Services
Building Services
Fibre Specialists
Role
What you would be doing
tender docs
sales reporting
account planning
pipeline development
needs analysis
client relations
- Achieve assigned sales quota for designated strategic accounts
- Take complete ownership of, develop and deliver exceptional sales and tender documents and presentations, in line with Company standards
- Meet targets for profitable sales volume and strategic objectives within assigned accounts
- Proactively assess, clarify, and validate customer needs on an ongoing basis
- Negotiate and successfully close sales opportunities to meet and exceed agreed sales targets within the target markets agreed by the Sales Director.
- Develop and build long-term professional customer relationships with existing, new and potential clients. Maintain excellent relationships and after sales support to build mutual confidence in line with the agreed business strategy.
- Ensure the accuracy and quality of all sales reporting.
- Establish productive, professional relationships with key personnel both internally and externally
- Complete customer account plans that meet company standards
- Maintain high customer satisfaction ratings
- Use innovative means to develop new sources of profitable business.
- Identify and build a long term active pipeline, exploring both existing markets and targeting new market opportunities.
- Lead solution development efforts that best address customer needs, whilst coordinating the involvement of all necessary company staff and resources
What you bring
ms office
account management
construction
problem solving
communication
team player
- Ability to organise own workload
- Able to maintain accurate and timely records as required by the role
- Intermediate to advanced Word, Excel, PowerPoint skills
- Proven experience within a sales/account manager role, preferably in the construction/electrical/data and fibre industry
- Identifies and knows how to solve everyday job-based problems in liaison with manager
- Ability to prioritise work and deliver to tight deadlines
- Exceptional skills in managing a heavy workload and conflicting demands, whilst consistently producing high-quality work to tight deadlines
- Excellent research skills with an eye for opportunity
- Experience of consultant and/or contractor led services
- Meticulous written and verbal communication skills
- Able to establish a rapport with service users as necessary e.g. clients, members of the public, other contractors etc.
- First class communication skills, personal confidence and the ability to influence others
- Strong team player with the ability to integrate quickly into a diverse team
- Experience of liaising with colleagues from operational to senior director level
Information not given or found
Training + DevelopmentInformation not given or found
Interview process
Information not given or found
Visa SponsorshipInformation not given or found
Security clearanceInformation not given or found
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Company
Overview
Founded in 1912
Year Established
The company was established in Manchester as a pioneer in electrical infrastructure.
2025 Consulting Acquisition
Global Expansion Milestone
The Consulting division was acquired by Kent in early 2025 to enhance international reach.
Launched in 2014
Dubai Consulting Launch
The Consulting arm was established in Dubai to provide global consultancy services.
- Over a century later, Sudlows evolved into a global specialist in data centre and critical infrastructure design, build and maintenance.
- Organised into three main divisions—Critical Infrastructures, Enterprise Services and Facilities Management—it tackles the full lifecycle of high‑performance environments.
- Typical projects include hyperscale data centres, mission‑critical power systems, resilient fibre and IP networks, and smart building solutions.
- The firm supports clients such as NHS, MOD, universities, cloud providers and large manufacturers with bespoke technical delivery.
- With an enduring legacy and multi‑award pedigree, Sudlows also offers global consultancy through its Consulting arm launched in Dubai (2014).
100% uptime
Mission-Critical Excellence
Ensuring uninterrupted service in high-stakes environments.
- Employees benefit from rigorous internal training and mentoring programs led by experienced engineers.
- Career development and promotions are prioritized through internal opportunities.
- Collaborative teamwork is encouraged across offices and disciplines.
- Highly qualified engineers with strong academic and professional credentials are recruited and retained.
2024
Received award for carbon reduction efforts
Awarded the 'Net Zero Hero Award' in recognition of significant efforts in reducing carbon emissions.
- Use of Computational Fluid Dynamics (CFD) to optimise data‑centre cooling and minimise carbon footprint
- Deployment of energy‑efficiency, water‑usage monitoring, sustainable power and heat‑reuse solutions
- Investment in latest technologies through site visits to manufacturing facilities for improved operational efficiency
- Has a sustainability‑focused design & build approach for clients; no formal net‑zero date published
- No publicly disclosed DEI strategy or gender‑related statistics found on official channels
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