Attend compliance trainings required by monitoring agencies, and participate in any trainings provided by, or attended by, state housing finance agencies to stay updated on their compliance policies and procedures.
Assist the VP of Housing Compliance in monitoring the activity and performance of compliance file reviews conducted by VOANS staff, and serve as a liaison between management agents and third-party compliance consultants when they are used to conduct file reviews on behalf of the management agent.
Coordinating access to these systems when action from the owner is required.
Conduct reviews of Affordable Fair Housing Marketing Plans, Tenant Selection Plans, or any other required policies or procedures for accuracy and updates.
Assist with any changes in management agents.
Assist the VP of Housing Compliance with the transition of projects from the development pipeline to operations, and track the compliance progress and performance of projects throughout the initial lease-up period and up to the project’s conversion to permanent financing.
Perform regular reviews of waiting lists for compliance with resident selection criteria and fair housing guidelines.
Monitor and provide administrative support for the maintenance of monitoring agencies’ online compliance systems, such as HUD Secure Systems, Rural Development MINC system, State Agency LIHTC data systems, and Bond reporting systems. Monitoring would include comparing system data to information from the Management
Conduct periodic site visits to review EIV binders, property compliance documents, sample tenant files, and inspect the property to ensure consistency and continual readiness for audits and inspections.
Act as primary owner contact with compliance monitoring agencies related to required reporting, audits and inspections.
Ensure management agents utilize the current income limits, utility allowances, and required certification forms by notifying them of pending changes and documenting their implementation.
Collaborate with Management Agents to prepare for audits and inspections requested by monitoring agencies, attend audits and inspections when needed, and ensure that all deficiencies found are promptly and accurately addressed by the required deadline.
Communicate changes to regulations and policies of affordable housing programs and/or compliance monitoring agencies.
Activities shall include, but are not limited to creating and updating a transition plan, tracking the completion of first-year files, ensuring copies of first-year files are provided to VOANS and are stored properly on-site, and providing information to Development for their applications for IRS Form 8609 from state housing finance agencies.
Conduct compliance training as needed to ensure quality and consistency of operations as well as prompt communication of any changes requiring implementation.
Requirements
realpage
appfolio
cos
cpo
bachelor’s
detail‑oriented
Veterans Program and or/NMTC experience a plus.
Comfort with property management software such as Onesite/RealPage, and AppFolio.
Knowledge and understanding of basic multifamily property management concepts and best practices, including landlord-tenant regulation.
Bachelor’s degree in business or a minimum of five (5) years’ experience operating with HUD Multifamily Housing and LIHTC programs. Must have prior experience with both programs.
Agent’s Property Management software for accuracy and discrepancy resolution
Ability to identify complex compliance matters and clearly communicate recommendations for resolution verbally and in writing.
Experience or familiarity with other affordable housing programs within the VOANS portfolio (Tax Exempt Bond, HOME, CDBG, (N)HTF, USDA Rural Development Section 515, CMF, FDIC) is preferred.
Must be detail-oriented and able to manage multiple deadlines.
COS, CPO, or a similar professional certification for HUD Multifamily programs. Internal applicants may obtain the certification within their first year of employment.
Experience with RealPage OneSite property management software is preferred.
Ability to communicate clearly both verbally and in writing, including ability to provide technical assistance on complex compliance matters in a simple and straightforward manner.
FHC or similar professional certification for Fair Housing preferred. The certification must be obtained within two years of employment if not held at the time of hiring.
Ability to work independently in addition to collaborating within a team.
HCCP, C3P, or a similar professional certification for LIHTC.
Other Certificates/Certifications (C3P/SCHM/COS/BOS etc.)
Proficiency with Microsoft Office products, including Outlook, Word, Excel and PowerPoint.
Benefits
NetSpend – Get paid early: Tap into 50% of your earnings before payday.
403(b) Retirement Plan;
Employee Discount Program (car rental, wireless carriers, travel, uniforms, etc.)
Career scholarships;
Quality training, continuing career education and leadership programs;
Paid Time Off (Vacation, Holiday & Sick Days)
Training + Development
Information not given or found
Interview process
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Visa Sponsorship
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Security clearance
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Company
Overview
1997 Founded
Year of establishment
The company was established through the merger of housing and senior care operations with the goal of strengthening its national impact.
240 Properties
Affordable Housing Portfolio
The company develops, owns, and operates approximately 240 affordable housing properties across 40 states and Puerto Rico.
32,000+ Individuals
Annual Support Recipients
Annually, the company supports over 32,000 individuals, including seniors, the disabled, veterans, and low-income populations, through its housing and healthcare services.
Operates six senior campuses, multiple skilled nursing and assisted‑living facilities, home health agencies, and PACE sites nationwide.
Combines real estate development with supportive services, leveraging tax credits and varied financing to serve low-income, senior, disabled, and veteran populations.
Projects range from independent living and memory care to integrated housing-health campuses—some nationally unique 'Aging with Options' sites.
Asset management ensures property longevity, compliance, and value optimization within a federally assisted housing portfolio.
Standout fact: One of the few nonprofits that seamlessly integrate large-scale affordable housing with senior healthcare services.
Culture + Values
98% Resident Engagement
Regular Consultations
Residents regularly consult with service coordinators to ensure engagement and support.
77% Employee Endorsement
Great Workplace Ranking
77% of employees endorse the workplace, exceeding the benchmark of 57%.
87% Special Meaning
Work Satisfaction
87% of employees feel their work has special meaning.
84% Trusted
Employee Trust
84% of employees feel trusted and responsible in their roles.
Focus on 'physical, social, emotional, intellectual, spiritual, service, and financial' wellbeing dimensions
Supportive and customizable methods to create satisfying, stimulating lives
Environment + Sustainability
13,000 affordable‑housing units
Affordable Housing Units
Operates a large-scale portfolio of affordable housing units across the United States, enabling significant sustainability impact through economy of scale.
Asset Management team reviews portfolio for 'green' investment opportunities to improve property performance and environmental impact
Strategic plan priority: 'Smart, Sustainable Mission Growth' with community‑centered solutions (implies sustainable development)
Inclusion & Diversity
Affirm all people are created equally and acknowledge some endured unfairness or inequity
Celebrate differences and embrace diverse perspectives to innovate and strengthen impact
Promote inclusive environments where all feel accepted and valued
Pursue equity reflected in equal access, treatment and outcomes
Leadership action: close leadership diversity gaps; expand diversity‑aligned partnerships; engage diverse suppliers