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Technical Support Engineer
Abb
A global leader in automation, electrification, and digitalization solutions for industries.
Provide technical support for marine LV/MV switchgear, relays, and transformers.
Executing wrap-up and follow-up of support cases in a timely manner and preparing technical reports after case closure.
Supporting basic technical support cases, as well as complex cases with LV, MV Switchgear, Circuit Breakers, Protection Relays, and Transformers.
Identifying technical problems and analyzing them through communications with customers and remote connections.
Identifying improvement needs in the way of working and potential solutions for them, communicating them proactively and driving small improvement actions.
What you bring
marine
abb
switchgear
relays
electrical degree
diagnostics
Familiarity with marine/offshore work environment and procedures.
Prior experience ABB Marine equipment is preferred, but not required.
Experience in marine power generation and power distribution with focus on LV/MV Switchgear, Protection Relays, Transformers.
Bachelor's degree in Electrical Engineering.
3 or more, with 5+ preferred, years of experience.
Proficiency in diagnostic tools and software used for troubleshooting of protection relays is also preferred.
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