Regional Property Manager

Description

• Partner with Learning & Development to promote a culture of learning and help support team member’s personal and professional goals.
• Create and manage the annual budget for each property within the portfolio.
• Ongoing partnership with the Regional Maintenance Manager to stay abreast of safety compliance and any maintenance-related concerns or challenges.
• Leverage resident satisfaction scores to identify ways to continually improve the resident experience.
• Assist in client/owner relationship by conducting property tours, providing updates and information about the property performance, and responding to owner requests as needed.
• Work with Property Managers to shop competitors and maintain knowledge of market conditions and suggest changes to pricing module as needed.
• Partner with the Construction Manager regarding capital improvement and renovation projects to ensure the project is meeting expected targets and deadlines.
• Work with Property Managers to address performance concerns promptly and issue written Corrective Actions and/or Performance Improvement Plans (PIP) as needed.
• Conduct quarterly inspections to review and audit completion of all requirements to ensure property performance.
• Collaborate with Marketing to enhance and maintain digital marketing strategies for existing and future communities.
• Work with Property Manager to review and approve the marketing plan on a periodic basis.
• Assist with due diligence of new acquisitions, dispositions, and third-party management transitions.
• Proactively conduct property visits to maximize the performance of the asset.
• Ongoing review and analysis of each property’s performance metrics based on the Key Performance Indicators (KPI’s) to ensure alignment with the business plan and goals.
• Train, empower, and motivate large teams through team building activities, 1 on 1 meetings with Property Managers, continuous support and training, and providing feedback as needed.
• Support Property Manager and respond to highly sensitive resident requests/concerns in a timely, professional manner.

Requirements

• Ability to de-escalate and respond sensitively to customer service-related concerns
• Understand and support the organization’s mission, vision, strategy, culture, goals, and objectives.
• College degree is preferred, but not required
• Proficient in Microsoft Word, Excel and Outlook.
• Excellent interpersonal skills, providing for effective verbal and written communication with residents, team members, peers, vendors, owners, etc.
• YARDI® experience is preferred but not required.
• Valid driver s license and current automobile insurance is required.
• Proficient in Landlord/Tenant laws and application, familiarity with GAA Lease and Addendums, Federal, State and local Fair Housing/ADA regulations and application, OSHA & EPA requirements for property management industry.
• ARM or CPM designation is preferred but not required.
• Strong financial acumen and ability to read, interpret, and update financial reports and statements
• Strong leadership skills and ability to effectively delegate and manage a team
• Minimum of 3 years of experience as a Regional Property Manager in the multi-family industry, Class B experience highly preferred
• Lease up experience highly desirable.

Benefits

• Annual Pay-for-Performance Bonuses
• Tuition Reimbursement Program
• Employee Housing Discount
• Internal Employee Assistance Program – RADCO Cares, Inc.
• 100% of the Employee-Portion for Medical, Dental, Life and AD&D Insurance Policies, including Access to Teladoc Services
• Team Building Events & Volunteer Time Off (VTO) Opportunities
• Comprehensive Wellness Program
• 401(k) Retirement Plan with 100% Employer Match up to 6% of Gross Pay
• Accrued Paid Time Off Immediately Upon Hire
• Voluntary Vision, Short-term and Long-Term Disability, FSA, HSA, Supplemental Life, Critical Illness, Hospital Indemnity, Accident, Pet, and Legal Insurance Policies
• Learning & Development Program
• Paid Maternity & Parental Leave

Training + Development

Interview process

Visa Sponsorship

Security clearance